Specialist Claims Handler

**The Opportunity**
Specialist Claims Handler
Full time; Permanent positions - 40 hours per week.
Location; Lynchwood House, Peterborough Business Park / Hybrid Working available.
Salary; £27,429 minimum (dependant on experience)
Shifts; 12-week shift pattern (Rotation).
Monday - Friday 8-8pm; Saturday 9-5pm (1 in 12).

At RSA, we pride ourselves in providing our customers with unwavering professionalism and a range of insurance options to meet their needs. That’s why we’re always looking for the most talented people to join us and ensure we continue to deliver the products and service our customers expect.
We are currently recruiting for a Specialist Claims Handler to join our established and experienced team here at RSA.

**Your Role**
As a specialist claims handler your role will involve managing a portfolio of home claims from FNOL to conclusion using agreed claims processes and fulfilling claims using our network of suppliers or with a cash settlement.

Following your induction, your role will predominantly be home based with occasional office working to collaborate with your colleagues.

**About You**
Previous experience in processing home insurance claims from FNOL to settlement is required.

Act as the technical authority in the review and resolution of claims to achieve the best possible settlement, and provide solutions in a timely, professional, and empathic manner.

**About Us**

We understand that, for most, home life is a priority, so we are happy to consider all our roles on a part-time or job-share basis. We are committed to hybrid-working so if you'd like flexibility in when, where, or how you work, we’d love to hear from you.

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how RSA could be the next step in your career journey.

**Our Values**:
Integrity - Be honest, open, and fair. Set high standards. Stand up for what is right.

Respect - Be kind. See diversity as a strength. Be inclusive and collaborate.

Customer Driven - Listen to our customers. Make it easy, find solutions. Deliver second-to-none experiences.

Excellence - Act with discipline and drive to outperform. Embrace change, improve every day. Celebrate success yet remain humble.

Generosity - Help others. Protect the environment. Make our communities more resilient.

**Please note we will support additional needs in our recruitment process through reasonable adjustments.**

Job Reference: UK000607