Patient Care Assistant

5 months ago


Borehamwood, United Kingdom CVS UK Ltd Full time

**We have a fantastic opportunity for a Patient Care Assistant to join our team here at Fernside Veterinary Centre**

This is a full time role working 40 hours per week, plus 1:4 Saturday mornings with TOIL.

You will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, sometimes under high pressure. Previous veterinary receptionist experience would be preferable but not essential.

Main duties would include:

- Answering the telephone, booking appointments and processing prescription requests
- Dealing with clients at the reception desk, taking payments and dealing with enquiries
- Accurately recording client and animal information on our IT system, so good IT skills would be preferable
- Cleaning duties are involved
- Animal handling
- Assisting vets and nurses in restraining animals for treatment
- Cleaning, walking and feeding patients

In return, you will receive:

- Salary in line with National Minimum Wage +3% cost of living increase
- 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
- Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay
- Pension
- Staff discount scheme on Veterinary bills and products
- Access to Perk Box offering Entertainment, Travel and Retail discounts
- Employee Assistance Programme
- Access to First Aid for Mental Health and Wellbeing Champions across CVS and 300 trained CVS colleagues in this role.
- Access to a range of flexible benefits to suit your needs - such as subsidised gym membership, and cycle to work scheme


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