Control Room Helpdesk Operator

2 weeks ago


Lurgan, United Kingdom Mitie Full time

Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Hourly rate - £10.90

Monday - Friday 9am - 5pm

**Job Overview**

In your new role as a Helpdesk Operative you will manage requests coming through to the helpdesk, ensuring that these are all dealt with within target times. You will answer calls within an agreed number of rings, raise tasks and log information onto the database, as well as assign relevant employees to each request. You will produce reports as required and support departmental colleagues, ensuring that they are well informed.

**What we are looking for**

In order to be successful in this role you should have experience within a similar role. You will have good working knowledge of Microsoft packages and PC's, with excellent written and verbal communication. You will also have a positive can-do attitude with the ability to work well under pressure to ensure deadlines and targets are met.



  • Lurgan, United Kingdom Mitie Full time

    Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to...


  • Lurgan, United Kingdom Mitie Full time

    **Reference: 28183** **Hourly rate - £10.50** **48 hours per week** **Shift pattern - 4 on, 4 off** **Job Overview** In your new role as a Helpdesk Operative you will manage requests coming through to the helpdesk, ensuring that these are all dealt with within target times. You will answer calls within an agreed number of rings, raise tasks and log...


  • Lurgan, United Kingdom Mitie Full time

    Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and...

  • Credit Controller

    3 days ago


    Lurgan, United Kingdom HireIQ Full time

    Credit Controller - Lurgan **"HireIQ are recruiting for a Credit Controller to join a well established company based outside Lurgan on a permanent basis. This is a great opportunity to join a local company and organisation and gain exposure to a busy finance department and to take the next step in your career"** **About the company** A family run business...

  • Credit Controller

    2 weeks ago


    Lurgan, United Kingdom Silverwood Recruitment Full time

    **Credit Controller - Lurgan** **Full Time, Permanent, Hybrid Working Available** Our client are dedicated to delivering fresh and frozen food handling solutions through their international facility network using local market knowledge with a focus on customer care and sustainability. **What you'll be doing** - Being responsible for managing the...

  • Planner

    4 days ago


    Lurgan, United Kingdom Mitie Full time

    Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and...


  • Lurgan, United Kingdom Polypipe Ulster Full time

    Extrusion Setter Operatives: Polypipe Ulster is seeking a enthusiastic and ambitious person to become a key member of the extrusion shift team, who can set and control the extrusion process in line with the manufacturing plan through effective continual maintenance of product quality and production to given standards. Hours of Work: Continental Shift...


  • Lurgan, United Kingdom Cubis Systems Full time

    **Functional Area**: Operations **Location**: Tallington, UK **Date Posted**: 03rd February 2023 **Closing Date**: 17th February 2023 - Operating equipment in line with Health & Safety procedures and ensuring that this is adhered to at all times - Working as part of a team and/or individually in a busy manufacturing environment ensuring that product is...


  • Lurgan, United Kingdom Medivet Group Ltd Full time

    **About Us** We’re a community of passionate veterinary professionals committed to providing truly exceptional care. We’re set on building something extraordinary: creating the most forward-thinking and innovative place in the veterinary industry. We’re always looking for people who aspire to stand out in their field, and it’s this vision and...

  • Sales Assistants

    1 day ago


    Lurgan, United Kingdom Francis Street Service Station Full time

    As a Retail Assistant you will be at the forefront of our stores driving customer service. It is your job to provide help and assistance to the customer to ensure they find everything they need whilst they are in our store. **Here’s What You Can Expect to be Doing** - Maximise sales by delivering excellent customer service - Controlling costs and waste -...

  • Health Care Assistant

    19 hours ago


    Lurgan, United Kingdom Aughnacloy House Full time

    We are looking for Healthcare Assistants to join our nursing home team at Aughnacloy House, Lurgan. Shifts we are recruiting for include: - Days (8am - 8pm) - Nights (8pm - 8am) - Twilights (4pm - 10pm) We have the following positions available: - Full-time (day or night shifts) - Part-time (night or twilight shifts) **Main Function of the Job**: To...

  • Shunter Driver

    2 days ago


    Lurgan, United Kingdom Americold Lurgan Warehouse Full time

    **About the Company** Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely...


  • Lurgan, United Kingdom Americold Full time

    **About the Company** Americold, is dedicated to delivering fresh and frozen food handling solutions through our international facility network using local market knowledge with a focus on customer care and sustainability. Our vision is to be the leading partner in temperature-controlled logistics for the global food industry, recognised for innovative...