![Carrick Alloys Restoration LLP](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
**Main Duties will include**:
- Greeting and assisting customers
- Scheduling customer bookings
- Answering the telephone
- Invoicing customers
- Placing orders with suppliers
- Using computers, tablets, phones, printers, scanners, cameras and other technology/equipment as required to complete work tasks.
- Processing cash and card payments
- General housekeeping - tidying and cleaning.
- Collecting/returning trade customer vehicles and driving other company employees to/from trade customer premises.
- Assisting other company employees and sub-contractors in their duties.
- Undertaking any required training.
- Hard-working
- Focused
- Able to Multi-task
- Able to prioritise tasks
- Able to remain calm and composed under pressure
- Friendly and Polite
- Excellent customer service skills
- Good verbal and written communication skills
- Good numeracy skills
- Physically fit enough to lift loose wheels.
- Full (preferably clean) UK driving licence
- Able and willing to work longer hours between 9am and 6.30pm, to cover colleague holidays
- Able to safely perform cleaning duties.
**Desirable**:
- Previous experience in retail, customer-facing and/or office job role
- Good general knowledge of vehicle makes and models
- Knowledge of wheel finishes (i.e. painted, powder coated, diamond cut, polished etc.)
- Competent in the use of computers, tablets and phones
- Experience in the use of Microsoft Word, Excel and Outlook
- Non-smoker
To be considered for this position, please submit your C.V.
**Job Types**: Full-time, Permanent
**Salary**: Up to £10.42 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 08/04/2024
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