Customer Support Administrator

3 weeks ago

Bury St Edmunds, United Kingdom Build Aviator Full time

We now have an opportunity to join our team at **Build Aviator in Bury St Edmunds as a Customer Support Administrator** **(part time)**. Our Colleagues are critical to our Customers’ success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.

**Is this role right for me?**

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Build Aviator.

The role will consist of providing outbound telephone support as well as routine administrative tasks, for branches and customers (public & trade) on the use of Build Aviator for their building projects. You will also monitor customer accounts where required.

Essential
- Confident in working in a customer service environment
- Good written and verbal communication skills
- Confident in Microsoft office particularly Excel, MS Word, Outlook
- Excellent telephone manner
- Able to manage own workload and work to tight deadlines and prioritise demands
- A great team player
- Professional, positive, friendly and helpful
- Good literacy and numeracy skills

Desirable
- Previous experience within an administrative role would be advantageous
- Knowledge of the building trade is advantageous
- Previous experience using a Customer Database

**What will I be doing in the role?**
- Complete follow up calls with new and existing customers, providing support and additional services when needed
- Perform admin duties including updating databases / spreadsheets, notes and records on our in-house systems
- Speak to customers; gain reviews, upgrade customers, introduce new services / products
- Process payments

**Hours of Work**

We are currently offering Part Time hours for this role; either 17 or 21 hours per week. We are in a position to offer flexible working options on site between 8am and 5pm Monday to Friday. This will be discussed in detail at screening.

**About Us**

**Build Aviator** isone of more than 30 exciting Saint-Gobain brands in the UK. We pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle.

**Are Build Aviator an inclusive employer?**

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

**And what about flexibility?**

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can’t guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

**Job Types**: Part-time, Permanent
Part-time hours: 17 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Bury St. Edmunds, IP32 7AR: reliably commute or plan to relocate before starting work (required)

Application question(s):
**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: 07462

  • Customer Support Administrator

    3 weeks ago

    Bury St. Edmunds, United Kingdom Saint-Gobain Full time

    We now have an opportunity to join our team at **Build Aviator in Bury St Edmunds as a Customer Support Administrator** **(part time)**. Our Colleagues are critical to our Customers’ success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you’re a good listener and you think you...

  • Customer Support Administrator

    3 weeks ago

    Bury St. Edmunds, United Kingdom Build Aviator Full time

    We now have an opportunity to join our team at **Build Aviator in Bury St Edmunds as a Customer Support Administrator (part time)**. Our Colleagues are critical to our Customers' success and you will be working with a team thatproactively supports them in every way possible. If you love working with people, you're a good listener and you think you could help...

  • Customer Service Administrator

    3 weeks ago

    Bury St. Edmunds, United Kingdom Nafs Health Consultancy & Training Ltd. Full time

    NAFS Health provides Assessment, Diagnosis and Psychological treatments of individuals with emotional and mental health problems. We deliver the highest quality in all the services we provide. NAFS Health is looking for an enthusiastic and dynamic customer service administrator to join our team. This role focuses on customer services, office management and...

  • Customer Service Administrator

    3 weeks ago

    Bury St. Edmunds, United Kingdom Nafs Health Consultancy & Training Ltd. Full time

    NAFS Health provides Assessment, Diagnosis and Psychological treatments of individuals with emotional and mental health problems. We deliver the highest quality in all the services we provide. NAFS Health is looking for an enthusiastic and dynamic customer service administrator to join our team. This role focuses on customer services, office management and...

  • Customer Service Administrator

    3 weeks ago

    Bury St. Edmunds, United Kingdom Pertemps Full time

    Customer Service Administrator Bury St Edmunds Circa £24,000 My client in Bury St Edmunds is seeking an Customer Service Administrator to join their lively and busy team. The successful applicant will be responsible for a variety of administrative tasks and play a key part in helping to keep all departments running smoothly.This busy and rewarding role...

  • Customer Service/ Administrator

    4 weeks ago

    Bury St Edmunds, United Kingdom Berry Recruitment Full time

    Berry Recruitment are currently looking for a Customer Service and Administration Team Member for a busy client based in Busy St Edmunds. You will be required to support the team in completing various administration and office based duties within the Hire Department. The ideal candidate for this role will need to be confident in IT software to complete...

  • Customer Service/ Administrator

    2 weeks ago

    Bury St Edmunds, United Kingdom Berry Recruitment Full time

    Berry Recruitment are currently looking for a Customer Service and Administration Team Member for a busy client based in Busy St Edmunds. You will be required to support the team in completing various administration and office based duties within the Hire Department. The ideal candidate for this role will need to be confident in IT software to complete...

  • Customer Service/ Administrator

    3 days ago

    Bury St Edmunds, United Kingdom Berry Recruitment Full time

    Berry Recruitment are currently looking for a Customer Service and Administration Team Member for a busy client based in Busy St Edmunds. You will be required to support the team in completing various administration and office based duties within the Hire Department. The ideal candidate for this role will need to be confident in IT software to complete...

  • Customer Service Administrator

    1 week ago

    Bury St Edmunds, United Kingdom Driver Hire Careers Full time

    Your local Driver Hire office has an immediate opening for our client based in Bury St Edmunds who are looking for a Customer Service Administrator.Contract Type: Temporary to Permanent.The Role:Our National customer require a Customer Service Administrator in an ongoing position for their busy service centre on the outskirts of Bury St Edmunds. Immediate...

  • Customer Care Administrator

    4 weeks ago

    Bury St. Edmunds, United Kingdom Bennett Plc Full time

    **Primary Job Objectives**: The Customer Care Administrator’s primary objectives are to: 1. Provide a full and efficient administrative support to the Customer Care Department 2. Ensure that the company’s Customer Care Expectations are always complied with 3. Maintain a prompt and polite telephone answering service 4. Always ensure compliance with...

  • Customer Service Administrator

    2 weeks ago

    Bury St Edmunds, United Kingdom Driver Hire Full time

    Your local Driver Hire office has an immediate opening for our client based in Bury St Edmunds who are looking for a Customer Service Administrator. Contract Type: Temporary to Permanent. The Role: Our National customer require a Customer Service Administrator in an ongoing position for their busy service centre on the outskirts of Bury St Edmunds....

  • Administration Support

    4 days ago

    Bury St Edmunds, United Kingdom Hales Group Limited Part time

    Administration Support£24,000 pro rata DOEPart- Time- 26 hours per weekTuesday to Friday, 9am-4pmPermanent On behalf of our client, we are searching for a part time administration support assistant to join their small but very welcoming team based in their scenic headquarters based near Bury St Edmunds.The successful candidate will be responsible for a...

  • Customer Service Administrator

    2 weeks ago

    Bury St. Edmunds, United Kingdom Ambitions Personnel Full time

    Are you looking for a role which will utilise your skills in both administration and also customer service? Do you want to work in a friendly open office with people that you would call friends. Dealing with the general public via the telephone you will assist with any issues that your clients may have. They will rely on you to source the required...

  • Customer Services Administrator

    4 weeks ago

    Bury St. Edmunds, United Kingdom Driver Hire Bury St Edmunds Full time

    Your local Driver Hire office has an immediate opening for our client based in Bury St Edmunds who is looking for a Customer Service Administrator **Contract Type**: Ongoing full time **The Role**: - Handle incoming customer calls & enquiries in a professional and timely manner - Operate internal Operations system to log, book, track and follow customer...

  • Office Support Administrator

    2 weeks ago

    Bury St. Edmunds, United Kingdom Compass Point Recruitment Full time

    Job Title: Office Support Administrator Hours: Permanent or temporary, Part-Time (flexible hours) Location: Bury. St Edmunds **Salary**: £11.50 - £12 per hour We are Seeking for Office Support Administrator on a part-time permanent basis - (12hours a week, Monday - Friday flexible starting hours) who is motivated and customer-focused individual and...

  • Customer Service Administrator

    3 weeks ago

    Bury St. Edmunds, United Kingdom Saint-Gobain Full time

    We are looking for a **Customer Service Administrator** to join our busy team at **Build Aviator in Bury St Edmunds**. At Build Aviator, our work ethic and values are what makes our team stand out from the crowd. We are passionate about helping our customers; by building relationships with them, and ensuring they always receive the highest quality of service...

  • Customer Service Administrator

    3 weeks ago

    Bury St. Edmunds, United Kingdom Build Aviator Full time

    We are looking for a **Customer Service Administrator** to join our busy team at **Build Aviator in Bury St Edmunds**. At Build Aviator, our work ethic and values are what makes our team stand out from the crowd. We are passionate about helping our customers; by building relationships with them, and ensuring they always receivethe highest quality of service...

  • Support Administrator

    2 weeks ago

    Bury St. Edmunds, United Kingdom BU-UK Infrastructure Full time

    At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves...

  • Support Administrator

    1 week ago

    Bury St. Edmunds, United Kingdom BU-UK Infrastructure Full time

    At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves...

  • Customer Service Administrator

    4 days ago

    Bury St Edmunds, United Kingdom Driver Hire Full time

    Your local Driver Hire office has an immediate opening for our client based in Bury St Edmunds who are looking for a Customer Service Administrator.Contract Type: Temporary to Permanent.The Role:Our National customer require a Customer Service Administrator in an ongoing position for their busy service centre on the outskirts of Bury St Edmunds. Immediate...