Engagement Officer

**Engagement Officer**
- **Hours**: 30 per week part time - Agile, supporting autonomy over working days and start and finish time. All team members must work flexibly on occasions to meet the needs of the charity and the people we support. This role will require occasional evening and weekend work
- **Contract**: 2 years fixed term (with the possibility of extension should funding be in place)
- **Salary**: 23,500/pro rata rising to 24,000 after successful completion of probation period

**Purpose of post**:
You will lead on coordinating opportunities for the people that we support or have supported to contribute their expert voices to the organisation. As a person-led organisation, the experiences and opinions of people with lived experience are of the utmost importance to maintain and develop our services and inform our communications with funders and key stakeholders.

You will support community engagement through awareness raising, representing Cyfannol at external events and developing links within local communities.

**Specific Responsibilities**:

- Manage the planning, coordinating and facilitation of meetings, engagement opportunities and focus groups with people that we support/have supported, ensuring a trauma-informed approach, to learn from their:

- Lived experiences with VAWDASV (Violence against Women, Domestic Abuse and Sexual Violence)
- Experiences with Statutory Services
- Experiences with Cyfannol Women’s Aid
- Manage the development and promotion of Cyfannol’s Participation Group and lead on its administration
- Provide safe, welcoming and non-judgemental spaces and opportunities for women’s voices to be heard and formally recognise their contributions in appropriate ways
- Provide a needs-led and person-centred response to group members, signposting to further support as appropriate
- Contribute to the continued development of evaluation and feedback methods as well as ongoing training where appropriate
- Contribute to our ambition that the voices of those we support are continuously heard throughout Cyfannol and that their experiences, needs and opinions shape services and key decisions
- Provide opportunities to share feedback with wider stakeholders, being a key collaborator in the ongoing improvement of Women’s services
- Manage communications involving the purposes of the role, groups, and meetings, ensuring at all times:

- Complete transparency
- Professional boundarie
- To manage realistic expectations of outcomes

Be a key collaborator in the representation of Cyfannol at external events, raising awareness of our support services and promoting engagement with VAWDASV campaigns and initiatives

Manage the development of links within the local community through awareness-raising activities and presentations

Be a key collaborator in developing and building on approaches to increase awareness of VAWDASV services and break down barriers to seeking support, alongside both internal and external colleagues.

**General Responsibilities**

Contribute to the:

- Development and achievement of our Vision, Mission and Objectives.
- Promotion of our values, culture and aspirations.
- Creation of a safe, supportive and explorative working environment
- Promotion of Equity, Diversity and Inclusion.
- Upholding of our Policies and Procedures.

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.

**A current, valid driving licence and access to a vehicle for work purposes is essential for this role.**

**Closing Date: 10th May 2024**

Due to the nature of these roles, they are only open to **female applicants** (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts.