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Senior Housing Management Worker

4 months ago

Birkenhead, United Kingdom Nacro Full time

Senior Housing Management Worker

**Senior Housing Management Worker**

**Job type - Permanent - Full Time**
**Salary £25,227 per annum**
**Hours - 40 hours per week - Monday to Friday.**
**Location
- Greater Manchester and Merseyside (based in Birkenhead)**

**Additional information
- **We operate an on call rota covering one week in 7 of average. The frequency may change in line with the need of the business* The on call allowance is: £15.42 weekdays and £30.84 Weekends and Bank holidays.

Do you have what it takes to seize opportunities and deliver results? Can you think differently, pursue creative ideas, and provide reliable support to both internal and external customers? We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime. We help support, house, educate, advise, and speak out for disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.

**Who we are looking for?**

We are looking for a passionate, energetic and self-driven Senior Housing Management Worker to join a dynamic and responsive Intensive Housing Management and support Service in Greater Manchester and Merseyside.

The aim of the schemes is to provide temporary self-contained accommodation with housing management/support services for people leaving supported housing along with prison leavers, families and people at risk of homelessness.

The successful applicant will have experience at managing housing and intensive housing management services across a range of client groups. An understanding of the current operating environment within the housing sector.

**Duties and responsibilities include but are not limited to**:

- Sign post tenants to specialist services where required which may include statutory agencies and specialist support services.
- Support with the management of a portfolio of dispersed properties across Greater Manchester and Merseyside ensuring high quality, effective housing management services.
- Ensuring all aspects of property compliance are implemented and maintained, working with landlords and agents and communities to deliver good services.
- Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.

Experience of working in a support role using coaching techniques to help customers identify actions and solutions themselves and promoting and maximising independence is essential

Working with the Nacro Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations

Work in partnership with the Housing Management team to ensure we are working within our voids and arrears targets, complying with Tenure Law, and abiding by our Housing policies and procedures

Ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action.

Previous experience of working in Housing Management is desirable

Ability to drive and access to a car is required

Enhanced DBS check

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£25,227.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Birkenhead: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: RD2146