Reception Supervisor

Come join our fantastic **Guest Services** team

Nestled in the stunning landscape of South Devons coastline, Cofton isnt your typical holiday company. We're a family-owned business and we treat our team like family too. We specialise in creating lasting memories for our guests, and we know that all our team integral role in those experiences We are passionate and enthusiastic, and if you are too then we want to meet you

**So, what can we offer**
- Competitive rate of pay
- A supportive and friendly team that genuinely cares about you
- A fun working environment
- Development opportunities
- Access to Perkbox for rewards and discounts
- Use of our gym and leisure facilities for free
- Plenty of discounts on our food, drinks, gym classes, accommodation
- On the local bus route for Exeter and Newton Abbot
- Onsite parking
- All the usual stuff like uniform, pension scheme, annual leave etc

**The Role**

First impressions really matter, and as a Guest Services team member your role is a pivotal part of this This role is perfect for a friendly individual who can lead from the front, works well under pressure and really cares about going the extra mile for our guests. On a typical day youll find yourselfsupporting the Manager as required, setting a great example for our Guest Services team, assisting guests on our main Reception desk, dealing with guest bookings and any complaints, communicating with a variety of people via different communication channels, processing paymentsand generally ensuring our guests are having a fantastic time.

We will give you full training and support, but there are a couple of things we need:

- Experience within a similar role
- Team supervisory experience
- Flexibility with ability to work weekends
- Excellent customer service and IT skills
- Flexibility with ability to work weekends
- NVQ Level 3 in Business Administration or similar is preferred

Join us in creating unforgettable experiences for our guests and become part of a team where your contributions truly matter. We can't wait to meet you

**Hours of work are** 40 hours a week, hours are distributed via a rota and include weekend/evening working (hours of work can be between 8am and 8pm). Due to the nature of our business there is a need for flexibility, especially during our peak season.