Quality and Compliance Officer

2 weeks ago

Chadderton, United Kingdom Future Directions CIC Full time

Future Directions CIC have an amazing opportunity to join our Quality and Compliance team based in Chadderton

**Who We Are**

We are rated as an Outstanding organisation by Care Quality Commission (CQC). Our services cover several areas across the North West and we support people with a range of support needs. This ranges from learning difficulties, mental health needs, Autism and some other additional complex needs. Services range from domiciliary care to Registered Care homes with nursing. Please see our website for further exciting information about us.

**The Role**

**Our Mission**:
Future Directions is a Community Interest Company that works with individuals, families, commissioners and local communities to design and deliver personalised services; enabling individual choice and control to achieve fulfilled lives.

**Our Values**:

- To put people first.
- To be transparent.
- To go the extra mile.
- To be creative.
- To be adaptable.

**Our Objectives**:

- To engage individuals, listen to their needs, wishes, and support them to live a life they value.
- To work alongside individuals so they grow and feel valued.
- Employ, develop and value capable and understanding people.
- To build a growing sustainable business driven by our values.

**Main Duties and Responsibilities**
- To be a ‘Critical friend’ undertaking all aspects of Quality Assurance including inspections using CQC inspection framework and KLOES to ensure Future Directions CIC is compliant with all legislation including CQC regulations.
- To increase own (and others i.e. managers) knowledge and understanding of current legislation including CQC regulations as applicable to Future Directions CIC.
- To assist The Quality & Compliance Lead and other Quality & Compliance colleagues to undertake a variety of tasks (audits, inspections, support, coaching and mentoring) essential to the delivery of high quality regulatory activities, relevant to standards required for each CQC registered/unregistered service within Future Directions CIC.
- To mitigate risk to people who are supported and to Future Directions CIC by assisting the Quality & Compliance Team to respond promptly to safety concerns and identified risks.
- To pro-actively engage with all departments of Future Directions CIC, internal and external stakeholders, that contribute to the delivery of a successful organisation.
- To provide support/’buddy’ functions including coaching, mentoring to new managers as part of their induction and current managers to enable them to continually improve their services.
- To undertake making barring referrals to the Disclosure and Barring Service in a timely manner whilst also undertaking audit of the process.
- To role model and live out Future Directions CIC’s values and behaviours.

**Closing date**: Friday 10th May 2024

**Interview date**:Friday 17th May 2024

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: £30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Referral programme
- Sick pay

Licence/Certification:

- Drivers Licence (required)

Work Location: In person

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