Administrator

9 months ago


Bolton, United Kingdom ABL Health Ltd Full time

**Your key responsibilities will be**: You will provide key administrative support for the service, including patient and health professional letters, patient database updates, appointment bookings, venue bookings, management of phone lines, and liaising with health professionals and colleagues. Take incoming calls, ensuring that calls are transferred to the relevant person/ department and ensuring messages are handled efficiently. To work within a busy office as part of a team, sharing work reasonably and efficiently and respecting other admin staffs skills and competencies. To provide general clerical and administrative support, including word processing and filing routine correspondence.

To follow established systems for allocation and completion of work. Providing professional administration services to clients and identifying specific needs. Manage and maintain confidential patient files on a database and paper. Manage incoming healthcare referrals promptly, adhering to company timescales.

Book appointments for clients and use appropriate calendar software. Record client data accurately on the appropriate service database. To use IT systems, including excel and word, to exchange information. Use word processing, spreadsheet, and in-house database.

Flexibility to cover colleagues annual leave, sickness, etc. Weekly monitoring of workload and service targets. Take meeting minutes, type and distribute them as required General administration (record keeping, filing, etc.) Be able to encourage and assess the client's readiness for specific behaviour change


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