Office Team Member, Full Time
5 months ago
Friday as well as weekends. But talk to us and we can see whether we have something to suit you.
You will be the backbone of our bookings systems as well as looking after everyday office functions such as filing and other administrative jobs.
We are looking for someone who will be able to work in a fast paced, high pressure environment where you will be dealing with phone calls, bookings via our table booking system ResDiary and also looking after room reservations for our 8 rooms. Hospitality experience is desirable but not essential.
You will have daily face to face contact with our guests who you will be helping to check in and welcoming to the site.
You will need to be able to operate Windows including Outlook & Excel to a good level. Full training on internal procedures will be given.
We run a Tronc scheme that distributes the 12.5% discretionary service charge that is paid by most guests equally between all staff members. We also have a range of benefits such as employee discounts and staff food.
**About us**:
The Felin Fach Griffin is part of EATDRINKSLEEP, a small group of hotels owned by Charles and Edmund Inkin (twice shortlisted for _Independent Hoteliers of the Year_). Regarded within industry as a leading operator in this mid-market sector, with awards and exceptional press recognition. Focus on hospitality, accurate and imaginative cooking and great drinks.
Listed in The Red Michelin Guide, Hardens, Good Hotel Guide and Good Pub Guide, and recommended by Sawday’s Special Places to Stay and i-escape.
Multi award winning, including:
Top 50 Gastropubs 2022: Awarded 34th Place
Good Hotel Guide 2020: César Award, Hotel of the Year
International Wine Challenge 2019: Winner, Restaurant Wine List of the Year
2018 Top 30 Best Places to Work in Hospitality, Caterer Magazine: Awarded 15th Place
Imbibe Wine List of the Year Awards: UK Wine List of the Year
**Pay & conditions**:
**Job Types**: Full-time, Permanent
**Salary**: £10.50-£12.50 per hour
Expected hours: 25 - 30 per week
**Benefits**:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking
- Referral programme
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
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