Fragrance Consultant

**JOB DESCRIPTION**

DG - City Consultant

**Reporting to**: Area Sales Manager/Retail and Merchandising Manager

**Key Tasks** Achieve and exceed sales targets

**Performance Criteria**
- Be a confident salesperson.
- Achieve and exceed sales targets
- Achieve and exceed counter sales targets
- Achieve AUS/ATV targets
- Effectively link-sell across all products
- Effectively traffic stop to gain incremental sales

**Training, product knowledge and selling skills**
- Maintain up-to-date product knowledge and exceptional selling skills
- Attend required training sessions and exercises
- Read and assimilate all training material
- Discuss any additional personal or team training needs with line manager
- Ensure team attendance of all training sessions

**Effective planning and organisation of monthly rotas**
- Effectively plan monthly rotas in conjunction with line manager and team members as appropriate to give high service level to store and to accommodate all business requirements.
- Agree and update any changes with line manager and store management.
- Ensure a well-trained, informed and motivated team as appropriate - lead by example.
- Set clear, measurable objectives.
- Monitor and recognise achievements
- Offer training/sales assistance to store generic staff/agency/ freelance staff to aid sales
- Mentor the team, offering constructive criticism where necessary
- Timely completion of daily, weekly and monthly reports and sales

information and forwarded to end user(s)

**Market awareness**
- Maintain market awareness regarding information on developments in region, opportunities for distribution and expansion, competitive information and recruitment potential. Awareness of opportunities for publicity, promotions, demonstrations
- Activity evidenced by a full and rich programme of in-store and external activity (to be agreed with marketing and in line with Company strategy)
- Ensure all merchandising guidelines are followed
- Provide supreme customer care
- Provide excellent customer service
- Positive communication skills with good diction
- Confident, flexible and motivated approach
- Friendly and outgoing
- Keep in touch with customers, ensuring they are informed of launches, promotions and special events
- Reflect Company standards and image at all times
- Adherence to Company grooming guidelines
- Always wear uniform/agreed promotional clothing
- Maintain clothes, shoes, hosiery, etc in good condition
- Make-up and manicure appropriate to Company image
- Hair clean and well groomed
- Positive, flexible and motivated approach
- Positive attitude to customers and colleagues
- Ensure others within team adhere to Company standards at all times

**Job Type**: Part-time
Part-time hours: 22.5 per week

**Salary**: £11.62 per hour

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- beauty sales: 1 year (required)
- Retail management: 1 year (preferred)

Work Location: In person