Match Day Retail Catering Operator and Bartender

6 months ago


London, United Kingdom Crystal Palace FC Full time

**JOB DESCRIPTION**

If you have experience in the catering and events industry or a passion for customer service - we want to hear from you You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of Crystal Palace Football Club and providing excellent service to the customers of our many bars and kiosks. Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 6-8 hours depending on the game.

**ROLE AND RESPONSIBILITIES**
- Take initiative and participate in the set-up of kiosks and bars, stock and supplies - Welcome guests and taking orders
- Process payments on POS devices in an efficient manner
- Maintain counters and fridges with sufficient supplies of stock throughout the service period, as guided by your manager.
- Ensure stock rooms and areas are organised and clean, to ensure easy stock rotation and reconciliation.
- Where necessary, assist in the back of house areas: kitchen and food preparation, pot wash and stock deliveries
- Perform clean-up duties after each shift and ensure that concession stand is sanitized and tidied to a high standard
- Serving alcohol responsibly and following the club’s Challenge 25 Policy
- Adhering to all Health & Safety policies including the club’s Food Safety Management Systems
- Carrying out any other reasonable duties asked of you from within your team and management including being flexible in covering tasks outside of your role-specific duties.

**QUALIFICATIONS AND SKILLS**
- A positive attitude and be prepared to help the team
- Experience in catering, hospitality or food service
- Immaculate grooming standards and overall appearance - Strong customer service and communication skills
- Engaging and easy to talk to
- Reliable, punctual and trustworthy
- Mature and able to handle situations calmly and insightfully
- Can work in high pressure situations

**OUR COMMITMENT TO EQUALITY**

**REASONABLE ADJUSTMENTS**

**SAFEGUARDING**

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a basic DBS check, as necessary.

**Job Types**: Part-time, Zero hours contract

Pay: From £13.15 per hour

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Application question(s):

- Are you over 18? (mandatory for this role)

Work Location: In person



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