Senior Eula HR Service Hub Administrator

3 months ago

Manchester, United Kingdom Munich Re Services Full time

Senior EULA HR Service Hub Administrator

**Company**
Munich Re Services
**Location**
Manchester, United Kingdom

**Job Purpose**:
Join our team of highly motivated colleagues in the newly established EULA HR Service Hub in your capacity as an Senior HR Administrator.

Working closely with the wider HR community and the business, you will be responsible for people data management and maintenance alongside targeted query support for our workforce located in 10+ countries across the Europe Latin America (EULA) region. You will additionally act as the escalation for all Organizational Administration and Reporting Administration working closely with the People Analytics Manager. As the EULA Hub evolves over time, there will be growth opportunities for you to broaden your skillset and expertise.

In a global working environment, your primary focus will be to ensure that our people data in the recently implemented cloud HR system (SuccessFactors) is accurate, complete and up to date throughout the employee life cycle. Attention to detail and an inquisitive mind will enable you to drive people data excellence, and your own professional and personal growth alike as the HR Service Hub will be taking on additional tasks as part of its planned evolution. Making use of your excellent customer service skills, you are dedicated to providing a seamless HR experience for our workforce and finding opportunities to continuously improve how the hub operates.

**Key Responsibilities**:

- Become a custodian of Munich Re’s people data in the new SuccessFactors HR system, i.e. update and maintain HR master data in SuccessFactors to drive data quality for HR.
- Act as Tier 2 escalation supporting the HR Service Hub Lead and HRLT for Reporting and Analytics within the Service Hub on SuccessFactors and ServiceNow.
- Act as Tier 2 escalation for all Org Management Changes such as but not limited to Creation of Departments, Creation of Cost Centre’s, updating and managing Matrix, Management and Legal view within SuccessFactors.
- Escalation for complex SuccessFactors/HR Processes.
- Supporting the creation and updating of all Regional Process documents for SuccessFactors EC and ONB
- Tester for all system updates relating to ServiceNow-SuccessFactors Integration.
- Accountable for data loads supporting Re-Organizations and Onboarding of new legal entities.
- Regional owner of HR Document Sharepoint site.
- To support the constant evolution of the EULA Hub in the future looking at areas for improvement and alignment with the local HR Operations Teams.

**General Duties and Tasks**:

- Ensure accurate and timely administration of HR events in SuccessFactors in compliance with the agreed service level agreements (SLAs), quality standards and timeframes.
- Creating, Editing and sharing reports with/for the EULA HR Team and People Leaders.
- Updating Org charts to reflect structural changes ensuring all approvals are gathered prior to making SF changes
- Creating new SF objects such as Cost Centre’s
- Onboarding new legal Entities via data load in line with the project plan and providing guidance to local HR Operations Teams.
- Ensure that core HR data (e.g. employee records showing personal and employment data) in SuccessFactors is maintained and accurately updated.
- Forge strong relationships with your HR colleagues across the EULA region to enable effective day-to-day collaboration, identify improvement opportunities around workflows and processes, and build a global brand of excellence for the hub.
- Take end-to-end accountability to see through HR transactions from start to finish, working effectively with other HR teams across EULA, and meet the agreed service level agreements (SLAs) for an excellent HR experience.
- Drive the creation and continuous improvement of the standard operating procedures (work instructions) which will support you and your colleagues in delivering reliable and consistent HR services to our various businesses in EULA.
- Leverage your excellent teamwork skills to coach and learn from your colleagues in an inclusive and safe working environment which encourages an open dialogue.
- Bring curiosity to learn about the different HR needs of our people across the EULA region and have an interest in acquiring new HR as well as customer management skills

**Key Skills and Experience**

**Essential**
- Demonstrated ability in system-based HR administration.
- Strong reporting and analytical capability using tools such as Excel and power BI.
- Able to communicate information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication. Able to convey complex information clearly. Anticipates the information that others will need. An appreciation of the importance of working to service level agreements.
- Identifies and prioritises customer needs and recognises constraints. Seeks to provide a better service. A

  • HR Administrator- Europe and Latam Service Hub

    4 months ago

    Manchester, United Kingdom Munich Re Full time

    HR Administrator - Europe and LatAm Service Hub **Company** Munich Re **Location** Manchester, United Kingdom - Job Purpose: Join our team of colleagues in the newly established EULA HR Service Hub in your capacity as an HR Administrator. Working closely with the wider HR community and the business, you will be responsible for people data management and...

  • HR Administrator

    2 weeks ago

    Manchester, United Kingdom Robert Half Full time

    A temporary HR administrator is sought to join this not for profit organisation. Fully remote but must be North West based. 2-6 weeks, immediate start.You will support the HR Manager of this childcare organisation with HR and training administration. Duties will include: Monitoring HR inboxTaking referencesUploading documents onto HR platformUpdating...

  • Corporate Services

    4 months ago

    Manchester, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 294980**Salary**: - £20,126 - £23,182- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • Business Administrator

    3 months ago

    Manchester, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 297928**Salary**: - £24,067 - £25,342**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...

  • HR Shared Services Administrator

    3 months ago

    Manchester, United Kingdom DWF Full time

    **HR Shared Services Administrator** DWF Law LLP is looking to recruit an experienced HR Administrator to join our dynamic HR shared service team based in central Manchester. You will be a proactive self-starter who takes ownership of your work and delivers to high standards, prioritising work, whilst looking for opportunities to improve and enhance the...

  • HR Administrator

    1 week ago

    Manchester, United Kingdom Castore Full time

    {"title": "HR Administrator", "description": "About the RoleCastore is a dynamic and innovative sportswear brand that is committed to making athletes better. We are seeking an experienced HR Administrator to join our team and provide support with HR and payroll administration.The successful candidate will have a close working relationship with employees and...

  • HR Administrator

    1 week ago

    Manchester, United Kingdom Castore Full time

    {"title": "HR Administrator", "description": "About the RoleCastore is a dynamic and innovative sportswear brand that is committed to making athletes better. We are seeking an experienced HR Administrator to join our team and provide support with HR and payroll administration.The successful candidate will have a close working relationship with employees and...

  • HR Services Advisor

    4 months ago

    Manchester, United Kingdom Lonza Full time

    United Kingdom, ManchesterToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their...

  • HR Administrator

    4 months ago

    Manchester, United Kingdom TSR Full time

    Key duties and responsibilities of the role include, but are not limited to: - Carrying out employee background checks via an internal system - Processing new starters and leavers, issuing the relevant documentation - Administering HR-related documentation such as new starter packs and contracts of employment, ensuring accurate maintenance of records on...

  • HR Administrator

    4 months ago

    Manchester, United Kingdom World Duty Free Full time

    Location: Manchester Position: Full Time **Salary**: Competitive Annual Salary Benefits: Benefits - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) **HR Administrator - Manchester...

  • HR Generalist

    2 days ago

    Manchester, United Kingdom H9 HR & Professional Services Full time

    {"h2": "HR & Talent Advisor Role at H9 HR & Professional Services", "p": "We are seeking a talented HR & Talent Advisor to join our team at H9 HR & Professional Services, a dynamic and high-growth company based in Manchester. As our first HR & Talent Advisor, you will play a pivotal role in shaping our company culture and driving talent strategy. Your key...

  • HR Generalist

    1 day ago

    Manchester, United Kingdom H9 HR & Professional Services Full time

    {"h2": "HR & Talent Advisor Role at H9 HR & Professional Services", "p": "We are seeking a talented HR & Talent Advisor to join our team at H9 HR & Professional Services, a dynamic and high-growth company based in Manchester. As our first HR & Talent Advisor, you will play a pivotal role in shaping our company culture and driving talent strategy. Your key...

  • HR Administrator

    3 months ago

    Manchester, United Kingdom RHR Full time

    This international retailer is the #1 for people traveling around the world. Based in Manchester, they have a diverse, premium product range that offers something for everyone. They are expecting footfall to increase drastically and need to grow their team to keep up with demand. They have an exciting opportunity to join their head office team as an HR...

  • Justice Hub Administration Co-ordinator

    4 months ago

    Manchester, United Kingdom The University of Manchester Full time

    Justice Hub Administrative Coordinator The Justice Hub is based on the University campus. The Justice Hub encompasses various projects providing free legal advice. The services are delivered in person on campus, locally in the city, as well as virtually. Students are supervised by academic leads and qualified solicitors who act on a voluntary basis. The...

  • Senior HR Business Partner

    13 hours ago

    Manchester, United Kingdom Investigo Change Solutions Full time

    Job OpportunityInvestigo Change Solutions is seeking a seasoned HR Business Partner to support their regional sites across the North of England.The ideal candidate will have a strong generalist background, confident in providing advice and support across the full employee life cycle to senior leaders and line management.Key responsibilities include:Combining...

  • Senior HR Business Partner

    12 hours ago

    Manchester, United Kingdom Investigo Change Solutions Full time

    Job OpportunityInvestigo Change Solutions is seeking a seasoned HR Business Partner to support their regional sites across the North of England.The ideal candidate will have a strong generalist background, confident in providing advice and support across the full employee life cycle to senior leaders and line management.Key responsibilities include:Combining...

  • HR Administrator

    4 weeks ago

    Manchester, United Kingdom High Profile Resourcing Ltd Full time

    HR Administrator - fast paced growing business Location: Manchester (Hybrid) Salary: £27-38,000 + benefits Are you passionate about all things HR? Are you seeking a dynamic, hands-on role? Our Client is looking for an experienced HR Administrator to join their team. This is a hands-on position requiring a an action-oriented HR professional with a deep...

  • HR Administrator

    3 months ago

    Manchester, United Kingdom Dobson Welch Full time

    **(AW905) HR Administrator** **Location**: Manchester **Type**: Permanent **Salary**: £25,000 - £28,000 Per Annum (DOE+ excellent benefits package + training) **HR Administrator, Manchester Salary £25K - £28K + Excellent Benefits Package and Training** We have an unmissable opportunity for an Administrator to join the HR team at one of the UK's...

  • HR Administrator

    4 months ago

    Manchester, United Kingdom HSS Hire Group Full time

    HSS Hire are looking for a **HR Administrator in Manchester,** to be part of our supportive and collaboratively Human Resources team, working in a colleague focused supportive role, contributing to the achievement of the HR Shared Service Centre. As, HR Administrator you will take ownership for delivering your dedicated tasks, maintaining high quality...

  • Senior HR System Administrator

    1 week ago

    Manchester, United Kingdom Morgan Hunt Full time

    HR Systems Administrator Location: Remote - Home Working 50 per hour) Contract: Temporary until January 2025 Morgan Hunt is seeking a dedicated HR Systems Administrator (iTrent)to assist in the development, testing, and maintenance of our HR and OD systems. This position is crucial to ensuring efficient service delivery and the continued development...