Digital Transformation Consultant

3 months ago


Wiltshire, United Kingdom Sanderson Recruitment Plc Full time

*Digital Transformation Consultant / Head of Digital Platforms / Head of Digital Channels / Head of Digital Product - £650 - £850 (DOE) and its an Umbrella Engagement - 6 month initial - SW England - 1 / 2 days per week*

So a very interesting opportunity to work with one of our leading FS clients on shaping their Digital Services platform. Bit of an unusual role as the role could cater to a range of Job titles. Below are some of the core responsibilities
- Looking at the strategy & roadmap for the team to allow them to provide services to other teams using the platform, such as: AI, chat bots, web content services, analytics, API’s.
- How do they build the tools to allow the other teams to build their own customer journeys
- Look at what products & services will be needed in the future and how do they evaluate these new products.
- Looking at what they currently offer and examine what products are doing well, which need enhancing & developing, and which need to be dropped.
- Look at feedback loops from supported teams to allow a self-service model.
- Background in working within business architecture operating models would be useful but key skills will be problem solving and consultancy approach - “take vague ideas and make it coherent”

As you can see there is real breadth to this postion, please reach out with your latest profile for a conversation about it.



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