Saturday Sales Support Administrator

7 months ago


Corby, United Kingdom Prestige Car Finance Full time

This is a Saturday only position.

Job Overview:

- Provide exceptional sales and administrative support by organising and prioritising workloads
- Ensure accurate and timely working within agreed practices and procedures
- Deliver an exceptional customer experience tailored to the needs of individual customers
- Keep upto date with the consumer credit act Key responsibilities

Putting our customers first
- Answer customer calls and respond to correspondence within agreed standards and timescales, going the extra mile to delight the customer

Delivering results
- Achieve and aim to exceed all monthly and annual targets agreed with line manager and senior management team
- Generate and process rate for risk business
- Pass any random sample file checks and monthly audits
- Maintain fully compliant and accurate records for all transactions

Being responsible
- Adhere to sales process and fraud policy, ensuring all necessary checks are made and any suspicious activity is reported
- Treat all customer fairly and be aware of circumstances where PCF vulnerable Persons Policy needs to be followed
- Adhere to current data protection legislation e.g. GDPR, ensuring company and client data is kept safe and secure and only used appropriately
- Take personal responsibility for health and safety requirements including making sure COVID-19 government guidelines are followed

Working as a team
- Work collaboratively ensuring a close and effective working relationship with field sales team
- Actively engage in performance reviews and coaching sessions develop skills and capability to ensure delivery of results through coaching and performance management
- Successfully complete all internal and external training required for the role

**Job Type**: Part-time

Pay: From £12.21 per hour

Expected hours: 8 per week

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Weekends only

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 2 years (preferred)
- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: SATSS1



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