Service Advisor

3 months ago


Reading, United Kingdom Caledonian Automotive Recruitment Full time

**Service Advisor / Customer Service Advisor / Vehicle Service Advisor**

**Location: Reading / Berkshire**

**Salary: £30,000 - £35,000 + Bonus + Company Benefits (OTE upto £40,000)**

**Shift: Monday - Friday + Every other Saturday Morning**

We are working with a specialist, reliable, and reputable Commercial Vehicle Company based in and around Berkshire. They are seeking a passionate and dedicated Service Advisor / Customer Service Advisorto expand their growing team. This is a fantastic opportunity to work for and be part of a leading company that looks after and values its employees.

**As a Service Advisor / Customer Service Advisor / you will be required to undertake the following**:

- Answer incoming telephone calls to the site.
- Greet all visitors to the site.
- Ensure all customer bookings are consistently and accurately recorded.
- Managing customer inspection schedules - liaising with the customer and workshop and managing the daily dairy.
- Keep customers informed of progress reports.
- Ensure that Health and Safety regulations are always adhered to.
- Completing Invoicing and filing, Job cards and dealing with bookings

**As a Customer Service / Customer Service Advisor / Service Advisor you should hold**:

- Experience in the motor trade industry would be an advantage
- Full Clean Driving Licence
- Responsive and willing to learn, receive training, developing both yourself and those around you.
- Able to prioritise your own workload and support the team.
- Excellent relationship skills with both colleagues and customers alike.

**Package and Salary details**:

- Competitive Salary
- OTE / Bonus
- Career Development
- Training and progression
- Brilliant Company Benefits
- Safe & Friendly working environment

If you feel you have all the required skills and experience for this position, ideally as Service Advisor / Commercial Service Advisor / HGV Service Advisor then please forward an up-to-date CV to Yiannis Tsukalas

If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities

Service Advisor / Service Administrator / Commercial Service Advisor / HGV Service Advisor / Service Admin / Service Advisor / HGV Service / Customer Service Advisor / Customer Service / Customer Service Advisor / Service Advisor / Motor Trade Service Advisor / Vehicle Service Advisor

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Reading: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: YT-SERVICEADVISOR-BERK



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