Bank Receptionist

6 months ago


Highgate, United Kingdom Signature Senior Lifestyle Full time

Job Introduction
Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Bank Receptionist at our flagship luxury care and nursing home in Highgate.

Your Role at Signature
The reception area is your domain You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike.

You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen.

Signature People
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.

About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

What Signature Offer
- £12.50 per hour
- Shift times: 08:00am - 14:00pm or 14:00pm - 20:00pm or 08:00am - 20:00pm
- You must be flexible to work some weekends
- Bank shifts available - no set hours each week, you choose when to work
- Annual leave accrued for bank contracts
- Workplace pension with matching contributions
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- ‘Blue Light’ discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme - Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more

Transport Links
- Commuting - Highgate Underground nearest train station
- Walking - 30 minutes walking from Highgate train station
- Driving - 1.3 miles from nearest motorway / bypass