Dispensing Opticians

2 weeks ago

London, United Kingdom Ray-Ban Full time

**DISPENSING OPTICIANS**

Being part of **EssilorLuxottica** means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Together, we make a brighter future.

Courage, authenticity, and timeless style are the core values of **Ray-Ban**, a leader in prescription and sun eyewear for generations since its establishment in 1937. From the introduction of the iconic Aviator model created for US military pilots, Ray-Ban has been at the forefront of cultural change, becoming a symbol of self-expression and worn by celebrities and public figures all around the world. In 2021, the same values were celebrated through the successful launch of the next generation of smart glasses, Ray-Ban Stories. The highly anticipated collaboration between Meta (formerly Facebook) and Ray-Ban offers consumers a new way to seamlessly capture, share and listen to their most authentic moments. Ray-Ban joined the Group's portfolio in 1999 and later redefined its distribution strategy leading to decades of growth.

**Responsabilities**

As a dispensing optician you will dispense and fit spectacles and other optical aids, working from the prescriptions written by optometrists. You will advise patients on various types of lenses and spectacle frames, including advice on style, weight and color. In addition, you will also advise patients on how to wear and care for their spectacles and their contact lenses. You will act as an ambassador for Ray-Ban ensuring every customer is welcomed into the store and to ensure their expectations are exceeded throughout the customer experience.

**Major Duties & Responsibilities**
- Deliver excellent customer service and demonstrate a high degree of professionalism
- Coach assistants to consistently deliver effective selling behaviours resulting in high customer engagement
- Interpret optical prescriptions written by optometrists or ophthalmologists
- Give advice to patients on lens type, frames and styling
- Fit contact lenses and give advice on their care and use
- Take frame and facial measurements to ensure correct fit and positioning
- Advise partially sighted patients on the use of low vision aids
- Advise patients when adjustments or repairs to spectacles are needed
- Select, manage and order a range of optical products
- Order lenses from prescription houses
- Check lenses on delivery to ensure that they meet the required specifications
- Arrange and maintain store displays
- Liaise with sales representatives from vision care product suppliers
- Supervise and training trainee dispensing opticians
- Recruit and oversee the professional development of staff
- Keeping accurate patient and business records
- Perform core administrative functions
- Network effectively with internal and external stakeholders
- This is not an exhaustive list of duties, and you may be requested to perform any other duties deemed reasonable by your line manager

**Knowledge and skills**
- Highly adaptable
- Computer Savvy
- Strong communication & listening skills
- Customer service skills
- Interpersonal skills
- Organised
- Negotiating & influencing skills
- Coaching skills
- The ability to deal with scientific and mathematical information
- Accuracy and attention to detail
- Practical skills with the ability to handle special equipment

**Job Types**: Full-time, Permanent

Schedule:

- Weekend availability

Work Location: In person

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