Switchboard Operator

Could you help Musgrove Park Hospital to deliver the best quality and safest care to our local community?

Come and meet us at our open day on Monday 16th January 1 hour slots from 9am-3pm.

Our Switchboard is a friendly & supportive team who work together to achieve far more than just answering phones.We are looking for enthusiastic, reliable, flexible & customer friendly individuals to join our team at Musgrove Park Hospital.

You will be trained to confidently handle a wide variety & high volume of calls from the general public, health care professionals & hospital staff. Our operators are trained to remain calm when dealing with emergency calls, emergency alarms and activating these promptly. As a team we cover a variety of tasks including: key management, ID badges, fire alarms, pool cars & bleeps among many others.

Excellent customer service and communication skills are required as well as the ability to work under pressure as part of a team or as a lone operator.

This role will include various shifts including 6-2's, 2-10's, 9-5 & nights, including bank holidays, weekends, Christmas and new Year on a 6 week rota pattern that is different every week.There will also be requirements to cover an on call rota shared between operators.