Host/hostess
7 months ago
**Host/Hostess**
San Carlo Restaurant Group are hiring a Host/Hostess
Based on authentic modern Italy, San Carlo Group is constantly growing with 25 restaurants now in the UK and a growing international presence. Restaurants include San Carlo, Cicchetti, Alto at the rooftop, Selfridges, Bottega, Isola, Fumo, Signor Sassi, Champagne Bar and Gran Cafe.
**Colleague Benefits**:
- You will be joining, one of the world’s leading family-owned companies - **which means global opportunities**
- Delicious, healthy Meals whilst on duty - all free
- 30% discount in our restaurants, for you and your friends & family
- Gym discount scheme
- Squadra - our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
- Support in training and continuing Professional development
- Online development training with our San Carlo App ‘lacademia’
- Wagestream - giving you flexibility to access, track, build and better manage your pay.
- Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.
- Free confidential counselling sessions to help with you and your families wellbeing
- Free online health portal - giving you resources at your fingertips to help you reach your goals.
- Access to Hapi-life - a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.
- Bring your friends and take part in our generous ‘Refer a Friend’ programme and earn up to £1000 per person
**Key Responsibilities**:
- Greeting guests as they enter the restaurant and welcoming them.
- Managing the restaurant's waiting list and seating guests promptly and efficiently.
- Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.
- Answering phone calls and managing reservations.
- Answering guest inquiries about the restaurant's menu, special promotions, or other services offered.
- Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.
- Keeping track of table turnover and communicating table availability to servers.
- Handling any customer complaints or issues in a courteous and professional manner.
- Maintaining accurate records of guest counts and reservations.
**Required Qualifications & Experience**:
- Experience in a similar role
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and mínimal direction
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £10.42-£12.92 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Health & wellbeing programme
- Referral programme
Schedule:
- Day shift
- Night shift
- Weekend availability
Work Location: In person
Reference ID: SC059
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