Credit Controller
3 weeks ago
**Credit Controller | Leicester | Temp | Salary £23,700 - £26,000**
Have you been waiting for the opportunity to **utilise your Credit Control skills** in an **exciting** and **rewarding** new role?
If this answer is yes**You're in the right place**
Macildowie are pleased to be exclusively partnered with this longstanding client who are on the lookout for an experienced and determined **Credit Control Administrator** to join their team on a 12 month fixed term contract
**Responsibilities**
- Ensure that all customers are accurately billed and any discounts are applied. Make fee adjustments and liaise with the relevant departments where there are errors to get them corrected.
- Contact customers for their outstanding debt in accordance with the agreed credit control process timetable.
- Refer former customers to our debt collection agencies, work closely with them to resolve outstanding debt and attend court hearings for disputed cases
- Building successful working relationships with key team members.
- Provide high levels of customer service to all customers. Ensure that complaints are dealt with quickly in line with the company complaint process and to do so confidently and professionally at all times.
- Processing refunds and managing the relevant inboxes, ensuring they are dealt with within agreed service level agreements.
- Assist the Senior Credit Controller in the production of a monthly reporting suite for senior management on the outstanding debtors including but not limited to aged debt reports, debtor days and a breakdown of debt by debtor type.
- Work closely with the Incoming Payments team and provide assistance where required including assisting in providing cashier cover where necessary.
**The Person**
Previous experience of using SAP is desirable
Please put your **home postcode** on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.
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