IT Support Technician
3 weeks ago
**Role**: IT Support Technician
**Location**: Colchester
**Salary**: £24,000 - £27,000
**INTERVIEWING NOW DON'T MISS OUT**
My client's values personal and professional growth within the IT team and offers a personalised progression development plan, as well as in-house training.
**Responsibilities include**:
- Providing 1st line support to all staff in solving software and hardware problems
- Escalating issues to 2nd and 3rd line support partners when necessary
- Good understanding of Microsoft 365, Windows 10/11 and cloud-based technologies
- Good understanding of ERP software systems
- Hardware/ Software troubleshooting
- Experience software and operating systems work
- Knowledge of Networks and Infrastructure
**Benefits**:
- Personal Progression Plan
- Employee of the month bonus
- Free onsite Parking
- 25 days holiday + BH
- Christmas Shutdown
- Company Pension Scheme
- Multiple Company Events
- Inhouse Training
**This role would be suitable for**:
IT Engineer | 1st Line IT Support Engineer | IT Technician | IT Analyst | 2nd line Engineer | IT Service Desk | IT Helpdesk
**This role is commutable from places such as**:
Colchester | Tiptree | Braintree | Halstead | | Ipswich
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