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Night Porter

4 months ago

Derry, United Kingdom Ebrington Hotel Full time

**About The Ebrington Hotel**

The Ebrington Hotel & Spa is a unique luxury venue due to open June 2023 and is situated in the heart of the city overlooking the River Foyle. We understand the key to delivering exceptional quality of service comes from building a team of passionate professionals with a guest-focused attitude.

**The Ebrington Hotel is now seeking to recruit a Night Porter for their premises, Ebrington Square, Derry-Londonderry**:
**Night Porter - Job Details**

**Contract: Full Time Permanent**

**Start date: TBC**

**Salary: Competitive**

**Hours of work: 40 hours per week**

**Main Duties and Responsibilities**
- Ensure the safety and security of guests and hotel premises during the night shift
- Conduct regular patrols of the hotel and report any suspicious activity or potential security issues
- Respond to guest requests for assistance and provide exceptional customer service throughout the night
- Check guests in and out during the night shift
- Assist with guest luggage and transportation as needed
- Set up meeting and event spaces for the following day
- Ensure that all public areas and back-of-house areas are clean and tidy
- Complete nightly reports and reconcile any financial transactions that occur during the shift
- Provide support to other departments as needed during the night shift

This list is not exhaustive.

**Essential Criteria**
- Previous experience: Minimum of 2 years of experience in a similar role in a hotel or hospitality environment
- Security awareness: Strong understanding of hotel security procedures and ability to respond appropriately in emergency situations
- Customer service skills: Ability to provide exceptional customer service and interact professionally with guests
- Attention to detail: Strong attention to detail and ability to accurately complete administrative tasks and reports during the shift
- Flexibility: Ability to work a flexible schedule, including weekends and holidays as needed by the hotel.

**Desirable Criteria**
- Background in a busy hotel environment

**How to apply**
- **The Ebrington Hotel is an equal opportunities employer.**_

**Job Types**: Full-time, Permanent

**Salary**: £11.50 per hour

**Benefits**:

- Canteen
- Employee discount
- On-site parking

Schedule:

- Night shift
- Weekend availability

Work Location: In person