Ecommerce Manager
2 weeks ago
My client, a well established consumer business is undergoing an exciting period of growth and is therefore looking to recruit an Ecommerce Manager.
My client is undergoing a period of digital transformation and growth, and is therefore looking to further develop their digital and ecommerce capabilities.
The Ecommerce Manager will role will be responsible for optimising the customer journey to drive conversion rates and improve website performance. You will take a strategic lead in formulating the sites day to day category trading plans, managing promotionallanding pages based on the trade and marketing calendar. The role will encompass:
- Managing the day-to-day trading and optimisation of sites with responsibility for performance KPI's.
- Working with category teams to understand and build the position of sites in-line with strategy. In turn reporting commercial analysis and insights to product teams to better align product for future growth.
- Working with the head of category & finance to forecast out targets ensuring your team and the site not only meet but exceed.
- Managing daily site walkthroughs to highlight areas of opportunity or concern.
- Collaborating with key stakeholders to plan the eCommerce trading calendar, leading the delivery, and reporting of all onsite promotions, launches and content activity.
- Using analytical tools such as Google Analytics, DataStudio and Hotjar to build reports and feedback on the performance of the websites. Providing dashboard reports, onsite changes, and narrative to support observations where necessary
- Excellent eCommerce experience gained within a consumer goods, retail environment, preferably in outdoor, lifestyle, sports and leisure.
- A proven track record of managing processes and people to effectively deliver a best-in-class online experience.
- Strong knowledge of eCommerce platforms and functionality
- Strong commercial acumen, excellent stakeholder management, relationship building skills and the ability to influence.
The role will initially be based largely on-site, before moving to a hybrid working pattern. Location: Birmingham
Highly competitive package.
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