Domiciliary Home Care Co-ordinator Christchurch

3 months ago


Christchurch, United Kingdom Abacus Care Solutions LTD Full time

Abacus Care Solutions is Domiciliary Care Agency based in Bournemouth and Christchurch and works with BCP Council, Dorset Council and Hampshire County Council.

**Key Responsibilities**:

- Working alongside our Manager and Director
- To represent the company in a professional manner on the telephone, face to face or in written communication.
- To liaise and maintain positive working relationships with clients and care staff, (this will include regular care reviews, staff spot checks and supervisions).
- To assist and formulate new packages of care.
- To coordinate the team of care workers by updating and managing their daily work schedules.
- Providing written reports of all complaints, accidents, and incidents following company policies
- Liaising with GP practices, district nurses, social workers, and other professionals to ensure a high standard of care
- To ensure that all visits are covered.
- To manage all out of hours emergency calls from our clients and staff when on call.
- Processing of recruitment including adverts, offers, referencing, etc
- To maintain accurate and timely records.
- A minimum of 12 months experience in staff management / team leading, preferably within the health and social care sector.
- Excellent verbal and written communication skills.
- Great organisational skills with ability to prioritise workload.
- Ability to change and adapt, respond to changing circumstances.
- Ability to solve problems under pressure.
- Ability to display empathy and understanding.
- Full, clean driving license and access to a vehicle with business insurance.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Sick pay

Day range:

- Monday to Friday

Physical setting:

- Homecare

Shift:

- 8 hour shift
- Day shift

**Experience**:

- Domiciliary Care: 2 years (required)

**Language**:

- English first language (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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