Domiciliary Home Care Co-ordinator Christchurch
3 months ago
Abacus Care Solutions is Domiciliary Care Agency based in Bournemouth and Christchurch and works with BCP Council, Dorset Council and Hampshire County Council.
**Key Responsibilities**:
- Working alongside our Manager and Director
- To represent the company in a professional manner on the telephone, face to face or in written communication.
- To liaise and maintain positive working relationships with clients and care staff, (this will include regular care reviews, staff spot checks and supervisions).
- To assist and formulate new packages of care.
- To coordinate the team of care workers by updating and managing their daily work schedules.
- Providing written reports of all complaints, accidents, and incidents following company policies
- Liaising with GP practices, district nurses, social workers, and other professionals to ensure a high standard of care
- To ensure that all visits are covered.
- To manage all out of hours emergency calls from our clients and staff when on call.
- Processing of recruitment including adverts, offers, referencing, etc
- To maintain accurate and timely records.
- A minimum of 12 months experience in staff management / team leading, preferably within the health and social care sector.
- Excellent verbal and written communication skills.
- Great organisational skills with ability to prioritise workload.
- Ability to change and adapt, respond to changing circumstances.
- Ability to solve problems under pressure.
- Ability to display empathy and understanding.
- Full, clean driving license and access to a vehicle with business insurance.
**Job Types**: Full-time, Permanent
**Salary**: £26,000.00-£28,000.00 per year
**Benefits**:
- Company pension
- Flexitime
- Sick pay
Day range:
- Monday to Friday
Physical setting:
- Homecare
Shift:
- 8 hour shift
- Day shift
**Experience**:
- Domiciliary Care: 2 years (required)
**Language**:
- English first language (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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