Caretaker

2 months ago

Altrincham, United Kingdom Xenia Estates Full time

Xenia Estates are a fast growing and forward thinking Block and Estate Management Agency based in Altrincham, with properties under management across the country. Our company emphasis is on continuous improvement of service standards through staff learning and development and we encourage staff of all levels to pursue training that will better their knowledge and skills of the industry they work in.

A good understanding of computers would be desirable and the ability to build relationships with residents, external contractors and the rest of the team is a key part of this role.

This is a great opportunity for someone with the ability to prioritise tasks, work to deadlines while communicating clearly with the PM team and think on your feet to solve problems efficiently.

Due to the 24-hour nature of residential property operations, certain events may take place outside regular office hours and may require some form of limited or full response from the Building Manager / Caretaker. Our remote workers on site are supported with lone working safety systems to ensure personal safety.

**Duties**:

- To deliver the agreed service, strategy and business plan with the support of the Head Office teams.
- To develop and maintain a positive image of the buildings and its location.
- To ensure the developments are presented to a high standard at all times.
- To assist with the day to day maintenance of properties across the portfolio including but not limited to: Cleaning, Painting, Plumbing, Statutory testing, FOH duties, Contractor Management, handling fobs and parking permits.

**Compliance**
- To assist with Health and Safety compliance on site, and maintaining records
- To assist with Environmental management on site in compliance with policy and procedure

**Daily Tasks**
- To monitor all activities relating to the site(s), reporting and acting as appropriate
- Weekly inspections of the buildings fabric and any reporting that is required.
- To work in conjunction with the Property Manager to ensure a maintenance and repair programme is in place
- To assist the Property Manager in compiling maintenance records relating to the site(s); e.g. asset registers, plans, plant testing, etc., taking any action, which may be required
- To ensure the property achieves the KPIs set by the Estates/FM, in conjunction with key stakeholders
- To produce regular reports for the Property Managers and Senior Management teams, as required
- Understanding of key issues to be noted on property inspections

**Experience & Qualifications**:

- Health and Safety, fire safety legislation.
- Knowledge of how to build and maintain Tenant/Customer relationships
- Knowledge of how to build and maintain supplier relationships
- Knowledge of key issues to be noted on property inspections
- NVQ Level 3 in Building Maintenance or a Trade would be desirable but not essential
- Background in a similar role in Residential buildings or in a front of house type role

**Key Skills**:

- Contribute to the team business plan/strategy
- Able to plan and manage own workload
- Able to work as part of the team, supporting colleagues across the business
- Constantly updating knowledge of legislation relating to property management
- Punctual timekeeping and attendance

**What We Offer in Return**:

- Competitive Salary
- Generous holiday package
- Great location close to Manchester City Centre
- Company pension
- Regular company social events
- The opportunity to be apart of a rapidly expanding organisation

**Job Types**: Part-time, Permanent
Part-time hours: 31 per week

**Salary**: £10.50 per hour

**Benefits**:

- Company events
- Company pension

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Maintenance: 2 years (preferred)

Work Location: One location

Expected start date: 03/04/2023

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