Employability Coordinator

**The Lennox Partnership - We Work for Families Coordinator**

The We Work for Families Project provides a specialist employability and skills service for parents, across North Ayrshire. We provide a wide range of support to parents to identify and remove barriers that are preventing them moving forward towards a positive destination such as gaining employment or engaging in education or training. The Programme brings together a wider support network of Specialist organisations to support families and provide help with things like Mental Health, Debt, Housing, Parenting, Convictions, Disabilities and Benefits etc. to help overcome barriers and achieve their goals.

This role in particular will focus on end-to-end support to parents.

**Main Duties**

Manage a caseload of customers to ensure support is provided to progress parents to a positive destination through a robust action plan to employment, education or training.

Address barriers to employment, utilising the already established relationships with stakeholders within North Ayrshire and develop new relationships to continue to grow the support offer.

Observe and adhere to our customer service standards so that all customers are provided with the same high standard of service that maximizes their chances of securing sustainable employment, training or education

Maintain IT files and customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards

Identify employment and opportunities with employers and stakeholders through marketing parents directly

Ensure compliance with our company policies (including Health & Safety, Safeguarding and Data Security)

Will be based in our Ardrossan Office with travel across the community required

**Knowledge/Experience**

Experience of working in the employability industry for at least 2 years is desirable.

Knowledge and experience in all Microsoft packages with a methodical approach to working.

The ability to build rapport with can do attitude

Supporting clients through confidence building and barrier removal in to employment, education or training.

**Job Types**: Full-time, Permanent

**Salary**: £23,500.00 per year

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Ardrossan