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2nd Line IT Engineer

4 months ago


Canary Wharf, United Kingdom In Technology Group Limited Full time

**Job Title**: 2nd Line IT Engineer (Estate Agents Industry)
**Location**: E14
**Salary: £35,000** + Private medical, 30 Days Holiday, Private Pension, Hybrid Working, Birthday + Charity Day Off, Industry Training and plenty more
**Job Summary**:
We are looking for an experienced 2nd Line IT Engineer to join a growing team in the Estate Agents industry. You will be responsible for providing technical support for day to day IT operations, as well as for resolving complex technical problems, and for developingand maintaining IT systems and infrastructure.

Your main duties will include diagnosing and resolving technical issues, troubleshooting hardware and software problems, and configuring systems and networks.

**Key Responsibilities**:

- Provide technical support for day to day IT operations
- Troubleshoot and resolve complex technical problems
- Develop and maintain IT systems and infrastructure
- Configure systems and networks
- Diagnose and resolve technical issues
- Implement and maintain a secure network environment
- Monitor system performance and security
- Install and configure hardware and software
- Maintain log of technical issues and resolutions
- Train users on new systems and services
- Provide advice and support to end-users
- Liaise with internal and external IT teams
**Skills and Qualifications**:

- Proven experience in a similar position
- Expert knowledge of IT systems, networks, and hardware
- Excellent analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Attention to detail and accuracy
- Ability to work in a fast-paced environment
- Working knowledge of Microsoft Office
- Experience with Windows Server and Active Directory
- Knowledge of LAN/WAN technologies
- Knowledge of virtualization technologies
**Key Benefits**:

- Competitive Salary of £35,000+
- Central London Office + Hybrid Working
- Private Healthcare, Private Pension, Charity Day Off etc
- 24 Days Holiday + 8 Days Bank + Buy/Sell More
- Training / Certification Allowance to ensure you continue to technically develop
- Clear + Defined Progression Plan
**Keywords**: 2nd Line IT Engineer, IT Support Technician, Network Administrator, System Engineer, IT Operations, IT Infrastructure, Technical Support, Network Support, Windows Server, Active Directory.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.