Field Visiting Officer

1 month ago

Liverpool, United Kingdom Capita Full time

Salary - £23,680.40 pa basic + uncapped commission scheme (average of

£5,856 in additional earnings)
- Business mileage allowance of 45p per mile
- 36.5 Hours per week - flexible with the potential of 4-day week
- Permanent contract
- 100% remote working

This is a perfect opportunity for a confident, communicative, active individual looking to kickstart their career or try something new.

**Job title**:
Field Visiting Officer

As a **Field Visiting Officer **, you will visit customers currently without a TV licence at addresses throughout **Liverpool, L postcode areas **helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

Along with a permanent contract and a starting salary of £23,680, you will also be eligible for an uncapped commission scheme offering an annual average of £5,856 in additional earnings (taking the salary to an average of £29,536 pa uncapped). In addition, an annual business mileage allowance of 45p per mile on the first 10,000 miles travelled paid from and to your home address.

You’ll be working a **36.5-hour week on a flexible shift pattern **, with 16 hours to be completed between 4pm-9pm Monday-Friday or anytime at weekend, with a potential of a four-day working week in either a part-time or full-time capacity.

Experience in a similar role isn’t essential, though previous experience working in a field-based role is desirable. You’ll receive four weeks of training at the start and work with a training officer on the road until you’re comfortable with the role. With support from your manager, you’ll have the chance to grow your skills and progress your career, whether that’s into a management role or within the wider business.

**Core Responsibilities**:

- Conduct door to door visits to properties where no TV licence is registered.
- Listen to customer reasoning for not having a licence and make an informed decision on next steps.
- Accurately record visit details and complete daily timesheets via the handheld device.
- Explain and sell the benefits of all licence payment schemes.
- Take and accurately record payment details.
- Attend court when required to give evidence in prosecution cases.
- Carry out work and attend meetings as directed by the Visiting Manager.
- Maintain an effective deterrent against evasion of the TV licence.
- T aking Records of Interview under caution.
- Update and improve the TV licensing database.

**What you’ll need to bring**:

- It’s essential that you have a full UK Driving Licence and access to your own a car, with at least a year of driving experience.
- You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
- Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
- Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common - excellent communication skills.

**About Capita Experience**

This division combines expertise from our former divisions — including Customer Management, People Solutions, Software, Consulting and Scaling Partner — into one new division. Our focus is on serving a blue-chip client base in the UK and across Europe, with the aim of growing within these markets and expanding to new markets. Our primary focus is helping clients digitise their interactions with customers, members, and other stakeholders, and move towards an integrated data-driven, insight-led and personalised customer experience. This is a fantastic opportunity for Capita given our long-standing client relationships and deep CX expertise across multiple locations. Currently Capita holds market-leading positions in the UK and Ireland, with solid footholds in Germany and Switzerland. Our ambition is to expand globally and be recognised as a provider of best-in-class digitally led CX services.

**What’s in it for you?**

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.
- 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.
- As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and tec

  • Field Visiting Officer

    7 days ago

    Liverpool, United Kingdom Capita Full time

    As a Field Visiting Officer, you’ll be part of a friendly, welcoming team, visiting customers’ homes currently without a TV licence at addresses throughout Liverpool, L postcode areas. Helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, you’ll have the opportunity to build their...

  • Field Monitoring Officer

    1 month ago

    Liverpool, United Kingdom Capita Full time

    Support safer communities as a field monitoring officer: You’ll receive three weeks of ICT training at the start and work with a training officer on the road until you’re comfortable with the role. And with support from your manager, you’ll have the chance to grow your skills and progress your career, whether that’s into a management role or within...

  • Field Monitoring Officer

    4 weeks ago

    Liverpool, United Kingdom Capita Full time

    Become a home-based Field Monitoring Officer and help us deliver better outcomes for a safer society across England & Wales. Working remotely from home, you will travel across local communities to support those who have electronic monitoring requirements. You will support with the installation and decommissioning of monitoring equipment. Compensation:...

  • Field Sales Agent

    4 days ago

    Liverpool, United Kingdom Made Employment Ltd Full time €25,200

    Our client is one of the UK’s leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. BENEFITS Work shift flexibility can be offered - core hours of 8am to 5.30pm must be covered for 4 days and earlier finish on a Friday (30 mins).Saturday hours available to include in shift overall if...

  • Immediate Start

    4 days ago

    Liverpool, United Kingdom Made Employment Ltd Full time €25,200

    Our client is one of the UK’s leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. Work shift flexibility can be offered - core hours of 8am to 5.30pm must be covered for 4 days and earlier finish on a Friday (30 mins). * Saturday hours available to include in shift overall if...

  • Territory Manager

    2 days ago

    Liverpool, United Kingdom Standout Field Marketing Full time

    Overview Join Us as a Territory Manager! Territory Covers: Liverpool, Birkenhead & surrounding areas Contract: Permanent, Full-time Salary: upto £26,500 plus performance related bonus, company car & fuel card Are you wired for forging lasting connections? Thrive in the whirlwind of field sales? Brace yourself for an extraordinary...

  • Office Administrator

    1 week ago

    Liverpool, United Kingdom Morgan Fraser Group Limited Full time

    Our client leading healthcare company based in Liverpool is looking for a Support/office administrator. Will be working onsite helping with office administration, dealing with customers and patients. Working on NHS projects and phone calls. Working in different areas of the business and customers Good IT skills including general use of Windows based PCs,...

  • Field Officer

    2 days ago

    Liverpool (L SW), United Kingdom Serco Limited Full time

    Working as a Field Officer for our Electronic Monitoring Service is more than just a job, it's the chance to be a part of something great, to join a team where your contributions are valued, and where you can positively impact the communities, we serve every single day. And that's not all, in addition to a rewarding career, we also offerBase Salary of...

  • Field Interviewer

    4 weeks ago

    Liverpool, United Kingdom NatCen Social Research Full time

    **Role**:Field Interviewer **Location**:Liverpool**.** Fieldwork will normally be conducted within a 1 hour commute. **Salary**:£22,000 + monthly performance related bonus **Department**:Operations, Data Collection **Contract**:Full Time (21 & 28 hours contracts will also be considered at a pro-rata salary) **About NatCen** With our charitable mission to...

  • Field Service Engineer

    5 days ago

    Liverpool, United Kingdom Start Monday Full time

    FIELD ENGINEER - Electrical Forecourt Equipment Drive Through Carwash Equipment; NORTH WEST (Manchester, Liverpool, Blackburn, etc) For a market leader who design, manufacture and distribution of vehicle wash solutions, using the latest technology for their Drive Through Automated Carwash equipment across various sectors. The Job We are seeking a Field...

  • Field Service Engineer

    4 days ago

    Liverpool, United Kingdom Future Engineering Recruitment Ltd Full time

    **Field Service Engineer** **Warrington** **£34,000 - £50'000 Basic + (OTE £70'000) + Progression + Training + Growing Company + Flexible working + Company pension + Package** Currently a Field Service Engineer in the Telecommunications sector who cannot earn over £65,000 in your first year? This company is looking for an additional Field Service...

  • Field Sales Consultant

    3 days ago

    Liverpool, United Kingdom Elis UK Limited Full time

    **Local Sales Consultant** **North West** **£23,000 - £27,000 DOE + Uncapped Commission (OTE £55,000) + Company Car and Corporate Benefits Package** **Why chose Elis?** You may not know our products and services, but each day we work with businesses that are impacting the lives of millions of people in the UK. Elis is a meritocracy, and we promote...

  • Field Service Engineer

    5 days ago

    Liverpool, United Kingdom Start Monday Full time

    FIELD ENGINEER - Electrical Forecourt Equipment Drive Through Carwash Equipment; NORTH WEST (Manchester, Liverpool, Blackburn, etc) For a market leader who design, manufacture and distribution of vehicle wash solutions, using the latest technology for their Drive Through Automated Carwash equipment across various sectors. The Job We are seeking a Field...

  • Field Service Engineer

    5 days ago

    Liverpool, United Kingdom Start Monday Full time

    FIELD ENGINEER - Electrical Forecourt Equipment Drive Through Carwash Equipment; NORTH WEST (Manchester, Liverpool, Blackburn, etc) For a market leader who design, manufacture and distribution of vehicle wash solutions, using the latest technology for their Drive Through Automated Carwash equipment across various sectors. The Job We are seeking a Field...

  • Field sales executive

    1 week ago

    Liverpool, United Kingdom Rise Above Consulting Full time

    Are you looking for a rewarding career in Field Sales? We are working with a global corporate business to find a Field Sales Executive for their Liverpool and surrounding areas. With Outbound Sales experience you will be an organised and articulate negotiator with a passion for hitting targets. Our client operates in confidential office waste management,...

  • Field sales executive

    7 days ago

    Liverpool, United Kingdom Rise Above Consulting Full time

    Are you looking for a rewarding career in Field Sales? We are working with a global corporate business to find a Field Sales Executive for their Liverpool and surrounding areas. With Outbound Sales experience you will be an organised and articulate negotiator with a passion for hitting targets. Our client operates in confidential office waste management,...

  • Field sales executive

    2 weeks ago

    Liverpool, United Kingdom Rise Above Consulting Full time

    Job Description Are you looking for a rewarding career in Field Sales? We are working with a global corporate business to find a Field Sales Executive for their Liverpool and surrounding areas. With Outbound Sales experience you will be an organised and articulate negotiator with a passion for hitting targets. Our client operates in confidential office...

  • Field Sales Merchandiser

    4 weeks ago

    Liverpool, United Kingdom LSA Recruitment Ltd Full time

    Field Sales Merchandisers **Salary**: 23K - 25K DOE + monthly commission, travel card, annual bonus + benefits Location: Manchester / Bolton / Liverpool /Warrington Great opportunity to join our client as a Field Sales Merchandiser where you will be owning and developing retail accounts to include Co-Op, Waitrose, M&S, BP & Boots with a primary focus on...

  • Field Care Supervisor

    2 days ago

    Liverpool, United Kingdom Prestige Nursing & Care Full time

    Field Care Supervisor Permanent Up to £23,100pa fte (pro-rata £10,560pa) Part-time – 16 hours per week – (0.46fte) LIVERPOOL Life at Prestige: People are at the very heart of Prestige, and we want to make life better for them. As a Field Care Supervisor , you’ll grow and develop in an exciting business that puts people at the...

  • Field Care Supervisor

    23 hours ago

    Liverpool, United Kingdom Prestige Nursing Full time

    Field Care SupervisorPermanentUp to £23,100pa fte (pro-rata £10,560pa)Part-time - 16 hours per week - (0.46fte)LIVERPOOLLife at Prestige:People are at the very heart of Prestige, and we want to make life better for them. As a Field Care Supervisor, you'll grow and develop in an exciting business that puts people at the centre of everything we do. Prestige...