Client Account Manager Training

6 days ago

Swansea, United Kingdom Focus Resourcing Full time

We are looking to recruit a Training Sales Account Manager.

Key duties and Responsibilities
- Identify the apprenticeship training needs of new and existing employers
- Provide apprenticeship programme funding advice to employers
- Undertake Health and Safety Appraisals at employer sites
- Support all new employers through the on-boarding process at the start of new programmes
- Undertake employer engagement through phone calls, site visits and networking events
- Evaluate the employer and apprentice experience as part of continuous improvement
- Actively promote employer participation with surveys and evaluations
- Ensure employer complaints are received and dealt with appropriately.
- Provide employers with apprentice progress reports as appropriate
- Utilise labour market intelligence to identify business development opportunities
- Work with all teams to secure business development
- Ensure all business development records are accurate and up to date
- Participate in operational meetings as appropriate

**Skills**
- Effective communication skills
- Confident and organised
- Persistent and resilient
- Good administration skills and experience updating a CRM system
- Ability to work to targets.

The company are an established South Wales award winning business that offer an excellent working environment, superb training and career progression, generous holiday and will look at hybrid home working options.

Hours are 37.5 (8.30 to 5pm)

**Benefits**:
Sick pay (sliding scale after 6 months service)

27 days holidays plus BH

Pension contributions (5% employee, 3% employer)

Mobile phone, laptop, ipad

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