Night Concierge

5 months ago

West London, United Kingdom Abbatt Property Services Full time

Permanent
- West London, London
- Up to £27780 per annum

We are currently recruiting a Night Concierge at a busy residential development based in West London - Hanger Lane. You will be responsible for delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients.

**Main duties and responsibilities**:

- To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times;
- To receive and log parcels and packages on behalf of residents;
- To mangae parcels, packages, keys (and other logged items) for residents.
- To log all resident written instructions under relevant apartment number on the concierge database;
- To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database;
- To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable);
- To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager;
- To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.);
- To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift;
- To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes;
- To be familiar with the site fire activation and evacuation procedures and evacuation points;
- To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift;
- To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others.

**Hours**: 4 on 4 off (19:00-07:00)

**Salary**: £27,780 per annum

**Location**: Hanger Lane, West London (Central Line)

If this position is of interest to you, please send your CV across.

**Job Overview**:
**Category**:
**Hospitality and Catering**:
**Offered Salary**:
**Up to £27780 per annum**:
**Job Location**:
**West London, London**:
**Job Type**:
**Permanent**:
**Consultant**:

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