Vip Desktop Support

3 weeks ago

HenleyonThames, United Kingdom Hays Specialist Recruitment Limited Full time

VIP Desktop Support - £330per day - 6 month contract
**Your new company**
This is a global investment management with an office based in Henley-on-Thames
**Your new role**
- Providing a superior customer experience for the overall technology needs of senior leaders and their teams
- Completing software/hardware installs, upgrades, ad hoc project activity, desk moves and roll outs to the satisfaction of all parties involved, including patching and first-line telephony responsibilities
- Keeping up with industry standards, building innovative and effective strategies designed to advance CX, working across Infrastructure to ensure successful implementation through a test and learn method
- Building and sustaining extraordinary working relationships with all partners to inspire confidence in the CX function

**What you'll need to succeed**
- In-depth experience in a customer facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment
- Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems
- Up to date knowledge of technologies, equipment and software appropriate to business, including Windows operating systems, Mac OS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals
- Network and Telephony patching experience
- Audio Visual support and troubleshooting experience

**What you'll get in return**
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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