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Front of House Team Member

4 months ago

Barry, United Kingdom The Highwayman Inn Full time

**About us**

The Highwayman Inn is a small to medium pub restaurant on the outskirts of Rhoose.

Our work environment includes:

- Discounted meals
- Friendly team culture

**Job Summary**:
We are seeking a Front of House Team Member to join our busy, friendly team in providing exceptional guest service in a fast-paced restaurant environment.

**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Assist guests with menu selections and provide recommendations
- Take food and beverage orders accurately
- Serve food and beverages promptly
- Ensure guest satisfaction by addressing any concerns or special requests
- Upsell menu items and promotions to enhance the guest experience
- Maintain cleanliness and organisation of the front of house area
- Collaborate with kitchen staff to ensure efficient service

**Qualifications**:

- Previous experience in a restaurant or hospitality setting preferred
- Knowledge of basic food safety and sanitation practices
- Strong interpersonal skills with a focus on customer service
- Ability to work in a team environment and assist colleagues when needed
- Excellent time management skills to handle busy shifts effectively

**Job Types**: Full-time, Part-time

Pay: £6.40-£11.44 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person