Patient Care Coordinator

3 weeks ago

Pulborough, United Kingdom Pulborough Medical Group Full time

Pulborough Medical Group is looking for a second Care Coordinator to join our busy team. This is a new position to support both the clinical and administration teams coordinating care for our 13,500 patients.

Ideally we are looking for someone with some NHS experience, especially if it this from previously working in a GP surgery.

This is a full time position (37 hours) and the proposed hours are as follows:
Monday 9.00am-5.30pm, Tuesday 9.00am-5.30pm, Wednesday 8.30am-1.30pm, Thursday 9.00am-5.30pm and Friday 8.30am-5.30pm.

**Main Responsibilities**:
**Contacting Patients**
- **Working from a task list generated by healthcare professionals and admin teams. This will involve booking in follow up appointments, clinical reviews and giving out results.**:

- **Completing these tasks by contacting patents via phone call, text, message or letter.**

**eConsults**
- **To be responsible for all incoming e consults submitted by patients on a daily basis during office hours.**:

- **To liaise with the Nurse Partner or Duty Doctor as appropriate.**:

- **To contact and book appointments for patients as required.Waiting lists**:

- **To be responsible for monitoring the patient waiting lists.**:

- **To contact and book patients in for procedures.**:

- **To advise Practice Manager when clinics are required and monitor uptake of these clinics.**

**Covid and Flu Vaccines**
- **To be a point of contact for patients and assist the practice manager with the recalling of these patients for each phase of the vaccination programme.**

**Assistance with general administrative tasks including**:

- **Appointment booking**:

- **Processing prescription requests**:

- **Attendance at meetings and recording of minutes**:

- **Gathering statistical information as required**

**This will be an evolving position, and the responsibilities may change in the future to meet our NHS requirements.**

**Job Types**: Full-time, Permanent

**Salary**: From £21,165.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: One location

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