Aftersales Spares Advisor

2 weeks ago

Bolton, United Kingdom CCM Motorcycles Full time

From the company’s conception in Bolton in 1971, the passion to succeed has been at the heart of everything we do.

Fifty years on and the company continues to innovate and thrive from the same Bolton base, creating motorcycles of great repute.

The style, performance and attention to detail has attracted a considerable investment from a local investor, giving CCM the ability to realise its true potential.

Location: Bolton

**Salary**: Depend on experience

**Job Type**: Full Time, Permanent

**Duties of this role include but are not exclusive**
- Using our modern computer system to create quotations, workshop bookings and sales orders and to manage customer messaging and communications.
- Presentable, proactive, well organised and reliable, with good phone and customer-facing skills.
- Supplying onsite workshop and nationwide mobile technicians with parts, accessories, and merchandise
- Experience in processing payments is preferred, although not essential, as training will be provided.
- Willingness to learn and take information on board.
- Sales, packaging for postage and monitoring of parts, accessories and merchandise
- Flexible approach to work
- Carry out any other tasks that will, from time to time, be allocated by the Aftersales Manager

Person Specification:

- Great customer service skills.
- Computer literate with knowledge of Outlook, Excel, and Word.
- Efficient use of computerised booking and information systems.
- Be able to communicate clearly with both the workshop and customers.
- A positive can-do attitude with a willingness to learn.
- Strong verbal and written communication skills.
- Good interpersonal skills, be able to work as part of a team and build and maintain positive relationships with internal and external clients.
- Strong organisational skills.
- Reliable and dependable.
- Self-motivated.
- Flexible and willing to take on a variety of tasks.
- Knowledge of automotive/motorcycles systems, components and parts would be advantaged

Role Type: Permanent

**Salary**: Depend on experience

The hours are Monday-Friday from 8:30 am till 17.00 pm

To Apply:
** STRICTLY NO AGENCIES **

**To all recruitment agencies**: The Company does not accept unsolicited agency resumes. Recruitment agencies should not send resumes to our HR team or to any of our employees. We are not responsible for any fees related to unsolicited resumes from recruitment agencies.

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