Claims Handler

Job Posting End Date: May 03

**Who are we?**

We are Unum - one of the UK’s leading employee benefits providers.

We’ve been around for 50 years, currently protecting over 1.7 million people, providing security and peace of mind to individuals and their families.

With a Fortune 500, US parent company, we’re part of highly successful global organisation, sharing ideas and innovations across teams to create a collaborative work environment. We’re transforming our business, and we’re keen to increase our digital capabilities to evolve the way we work and optimise opportunities for growth.

**The role**

**What will you be doing?**

We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families.

We are holding a Hiring Event in our Dorking office (Milton Court, Dorking, RH4 3LZ) on Thursday 4th May There will be a morning and afternoon session.

The day will include an introduction to the Unum & the Claims department, a competency interview and verbal & numerical reasoning tests. We will send a case study to you to complete ahead of the day.

Our Talent Acquisition Team will be in touch with you to discuss further details around the Hiring Event once you have applied. If you are successful on the day, we have a start date set for 5th June

**What will you bring?**

The Claims Handlers are the face of our business, to be successful in this position you will:

- Be proactive, curious and a confident communicator
- Have an excellent Telephone Manner
- Speak to senior executives, C-suite and HR Directors
- Manage a portfolio and work in a varied and fast-paced environment
- Be an analytical and investigative thinker, spotting patterns and anomalies
- Work alone and autonomously, as well as collaboratively in a team
- Be able to use IT internal systems on a day-day basis, including reporting.

The successful Claims Handler can expect:

- Full training
- Generous Bonus
- Market leading pension scheme
- Life, medical and income Insurance
- Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
- 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
- Salary sacrifice electric car scheme with free on site electric chargers.

Unum operates a hybrid working model, our Claims Teams come into the office 2 days a week.

Previous successful applicants have been from backgrounds in: customer services, sales, insurance or as a claims handler.

From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas

LI-JM1

**Why join us?**

Our culture

We aim to be the most inclusive, diverse and socially responsible company in the employee benefits market. With an agile and flexible way of working, we want to be a place where people aspire to work and where everyone can be themselves.

**What will you get in return?**

We are passionate about our employee health and wellbeing and providing work-life balance that suits you.

Our benefits include a discretionary bonus, 24/7 health support services (including a remote GP), income protection, health cash plan, 27 days annual leave, opportunity to participate in charitable events and more.

However you see your future career, we’ll support and challenge you to be your best with a wealth of learning and development opportunities.

Company:
Unum UK