People & Culture Assistant

**Role**: People & Culture Assistant

**Location**: Windermere

**Salary**:From £23,000

**Benefits**: Gym membership, discounted rates in hotel restaurants and selected hotels, flexibility for hours to be worked over any days, Significant CIPD progression opportunities.

We are working exclusively with the stunning Gilpin Hotel & Lake House in Windermere, a 5* luxury hotel who pride themselves in having a passionate and friendly team, in recruiting a new People & Culture Assistant to deliver warm and friendly HR experience.

This opportunity would be perfect for an administrator who is looking to progress with a career in HR and is open to opportunities to develop with professional qualifications. You will be absorbing knowledge from a highly experienced team.

The role is full time (40 hours per week) but these can be worked over any days.

**The role**:
This is a fast-paced and varied role, and will include:

- Acting as the first point of call for all internal and external People Team queries - manning the team phone and inboxes so ensure efficient responses in line with service expectations
- Responding to employee queries, and escalate and redirect issues as required to ensure accurate information is maintained and timely advice is provided
- Drafting contracts and letters, and managing contract end dates, probation review dates and following up with managers to confirm extensions
- Planning and supporting delivery of onboarding and induction programmes along with leavers process
- Carrying out development administration to plan, support, and deliver training and development to drive teams forward
- Working with Heads of Departments to implement new processes with Standard Operating Procedures (SOPs), ensuring training is completed and updated, and progression attained
- Supporting performance development through reviews and monitoring
- Supporting culture and workplace activities, such as internal communications, staff engagement surveys, and staff events planning and delivery

**About you**:
This role would suit someone who has a strong administration background and is serious about a progressive career within HR.

Along with this, you should:

- Have excellent verbal & written communication skills to a variety of stakeholders
- Be confident with all Google Business products (Gmail, Gdrive and Google Docs) and Microsoft office packages (Word, Excel, PowerPoint etc.)
- Be able to work independently and as a team - and know where your skills need support of others
- Be self-motivated and highly organised - proactive at updating on progress to deadlines
- Strive to bring out the best in your team, driving enthusiasm and passion

**Salary**: From £23,000.00 per year

Work Location: One location