Business Systems and Technology Manager

6 days ago


West Bromwich, United Kingdom Starting Point Recruitment Full time

Starting Point Recruitment are looking for a **Business Systems and Technology Manager** to join our clients expanding and exciting team in a flourishing Industry.
Loctaion: West Bromwhich

**Salary**: £40,000 - £45,000
Duration: Permanent**
Main Responsilbilites and Tasks for a Business Systems and Technology Manager**:

- Oversee and co-ordinate all technological and IT systems across the club.
- Develop a good understanding of all systems in place and how they interact with each other, ensuring that each is used to its maximum potential.
- Provide advice and support to club staff on the systems that they are using and advise upon any improvements / integrations that will provide enhanced performance / service.
- Oversee and manage all of the digital platforms that the club operates, ensuring that a positive customer journey is delivered at all times.
- Troubleshoot and resolve any basic IT issues (hardware and / software) that users may have.
- Directly manage various contracts that are in place. To include, but not limited to, IT maintenance, Telephony systems (fixed & mobile), digital streaming platform, photocopiers / printers.
- Manage the technical live streaming process for match days, both home and away, liaising with the marketing department regarding the promotion of the service.
- Work in conjunction with the business' IT maintenance contractor to ensure all equipment is operational and suitably maintained.
- Advise upon the requirement of any new equipment / software for the business
- Oversee the procurement process of any new equipment ensuring that value for money is always obtained.
- Oversee / act as liaison with any external contractor / company that provides an IT or technological solution for the club. Including, but not limited to, payroll, ticketing, retail, streaming provision, access control, till systems (Catering and retail),time and attendance system, telephony systems, CRM, Single Sign On, website, photocopiers, data analysis etc.
- Ensure that users of all systems and technology do so in accordance with standard codes of practice and in a way that minimises the risk of any "cyber-attack".

**Personal Profile: Essential qualifications, experience, knowledge and behaviors for a Business Systems and Technology Manager**:

- Highly organised and methodical approach to workload
- Confidential and diplomatic
- Excellent communication skills both written and verbally
- Experience of carrying out IT system implementations
- Experience of IT project work
- Full driving license
- Right to Work in the UK
- Have previous experience working in an IT background

**Salary and Benefits for a Business Systems and Technology Manager**? Company pension scheme
? Friendly working environment
? Possibilities for trainings to improve skills and knowledge in line with the job
role
? Ability to grow within the company
? Free parking



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