Facilities Assistant

5 months ago

London, United Kingdom Scale Space Full time

**Facilities Assistant**:
**Scale Space - White City, London**:
Days of work - Monday to Friday

Hours of work - 8 hours + 1 hour lunch

Reporting to Director of Facilities

**What we can offer you**:
Competitive Salary + up to 10% annual bonus

️ Daily FREE lunch, featuring a variety of hot meals and salad options

25 days of paid holidays + Bank Holidays

️ Life Assurance

Pension Scheme

The right mix of challenges, learning and development opportunities

£1000 of benefits to choose from a wide menu range including health insurance, purchasing more holidays, gym membership and much more

We are looking for a **friendly** and **professional** individual with a **'customer first'** attitude.

**About The Role**

The Facilities Assistant reports to the Director of Facilities and is responsible for delivering facilities services to customers in a courteous and efficient manner.

Your primary role will be to support and help manage the goods in and goods out function of the business, manage the three loading bays and be responsible for event and meeting set ups.

You will assist in a broad range of activities throughout the building and always help to manage security and health & safety risks.

**About the Person**

**We want you to**:

- Be proactive and very highly organised.
- Always be approachable and willing to go the extra mile.
- Be willing to roll your sleeves up
- A proven track record of working within a customer service environment that delivers an exceptional, first-class service would position you very well for this role.

**Key skills and attributes include**:

- 'Customer First' and 'Can Do' attitude.
- A smart and professional appearance with a polite, courteous, and professional manner
- Great prioritisation skills and ability to take on tasks proactively.
- Strong team player.
- Ability to work independently without close supervision.
- Collaborative working spirit that enhances and builds effective working relationships both internally and externally.
- Well-organised with excellent attention to detail/accuracy/prioritisation.
- Good computer skills (particularly Outlook)

**Key responsibilities will include**:

- Receive and keep records of deliveries from couriers.
- Configure conference rooms and offices to accommodate events and meetings.
- Distribute mail and goods to customers on regular rounds of the building.
- Managing the storage of goods and keep loading bays tidy.
- Maintain high level of security for the building, the contents and customers.
- Assist with building fire drills and weekly fire alarm tests.
- Assist the facilities department with office moves and other general ad hoc projects
- Carry out general health and safety duties.
- Ensure the delivery of facilities management services to a high standard. Identify opportunities that will continuously improve all aspects of facilities management.
- Attend training as required.

**About Scale Space**:
Scale Space is a community of scale-up companies, providing access to the people, services and space businesses need to succeed. Our buildings foster 'collisions', collaboration and innovation between tenants, including facilitating access to Imperial College London's research and talent, and to Blenheim Chalcot's venture building expertise, as well as other universities.

Scale Space is an exciting joint venture between Imperial College London (a global top 10 University) and Blenheim Chalcot (the UK's leading digital venture builder) which is running two innovation centres in the heart of Imperial College's White City Campus and one in Nottingham.

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