Assistant SPA Manager

4 days ago


Cheltenham, United Kingdom Appcastenterprise Full time

**What you’ll be doing?**

As Assistant Spa Manager, you will take day to day responsibility for therapy, diary management and general spa operations, including overseeing the team of Therapists, Receptionists & any General Assistants..

Your aim will be to continually surpass customer expectations and to lead the team to deliver the very best in guest experience.You will share your personal passion and knowledge, to develop the team, encouraging personal progression and training opportunities.

You will contribute to driving sales and revenue, budget management, stock control and reporting on the Spa's financial performance, to include: treatments, retail and membership

***What you’ll need?**

You will have progressed from a therapist background into a Supervisory or Management role in a similar environment within a luxury spa or hotel.You will be able to demonstrate your abilities around driving new ideas to improve the guest experience aswell as examples of how you have contributed to the development of a team.

Most important is to understand a luxury spa environment and be able to inspire & motivate a team to deliver a ‘5 bubble spa rating’ guest experience.

***
**What's in it for you?**

**The chance to join our luxury spa environment where you will be valued and work within a team of like minded and passionate individuals.We have tiered pay progression rates for our Therapists to help drive retention as well as retail incentives and commissions.We value our therapists and their health, so all of our therapists are trained in hands free massage technique.

***Salary £27,000- £30,000 per annum**

***Perks of Eden**:

- We recognise the importance of work life balance and so offer an enhanced annual leave entitlement of 31 days annual leave entitlement, rising to 33 days with service;
- Stay & Dine - £50 BB per room 50% off food & 25% off drinks
- Spa & Shop - Discounted products and treatments;
- Relais & Chateaux, Small Luxury Hotels of the World and Pride of Britain Hotels - discounted stays - both UK and international;
- Merlin Entertainment discount, including Warwick Castle, London Dungeon, Alton Towers and more
- Use of our gym facilities; and golf facilities.
- And we care about the health and wellbeing of our teams, so you will get access to a confidential Employee Assistance Programme, Hospitality Action;


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