Logistics Supervisor

K&D are delighted to be supporting our client bases in North West London who are looking for an experienced Transport Manager / Supervisor If you have a proven track record of managing small to mid-size driving team's then this role could be the perfectopportunity for you

Overall Objective of Role?

The role holder plays a critical part in delivering excellent service to our customers, especially for deliveries that are made by our own delivery team, by ensuring deliveries are made within schedule, in a friendly, confident, and professional manner.The overall goal is to provide our customers with the highest level of service by supervising and guiding the team of drivers and order pickers to ensure customer orders are processed with efficiency. You will organise and delegate their workload as well asset deadlines, to make sure the daily tasks are completed correctly and within the time scales allocated.

Responsibility for maintaining and overseeing the company fleet of 3.5 tonnes vans, improving efficiency, productivity, and optimal use of the van fleet. Ensure compliance with current and future transport regulations, vehicle safety, identifying and reportingconcerns and issues as early as possible to address the problems and seek a resolution. To train, guide and recruit drivers as required.

Due to business requirements, it is expected that the role holder will need to have a high degree of flexibility to meet the demands of the role. Therefore, it may be necessary to work out of normal working hours due to the nature of the business.

THE ROLE INVOLVES MOVING, STRETCHING, LIFTING, BENDING AND CARRYING OF BOXES & MATERIALS.

working Relationships
- Trade Team Drivers
- Trade Orders Team
- Goods In Team
- Retail Shops
- Events Teams
- Auction
- Private Auction collections
- Vehicle Service Contractors

Primary

**Responsibilities**:
Planning and Co-ordination of Multi Drop Logistics
- Optimal and cost-effective usage of vans to cover the many aspects of delivery and collections as business dictates.
- Booking deliveries with specific customers a working day in advance.
- Ensure all orders are ready for despatch in preparation for the next working day's deliveries, and that vans are loaded correctly in a timely manner.
- Prepare routing for all deliveries to optimise the number of deliveries per day. Where possible, build in collections from London City Bond, other wholesalers and our TWE shops as required.
- Responsible for the recruitment of drivers in a timely manner, forecasting requirements for peak periods, which includes preparation of job descriptions, CV screening and conducting interviews.
- Conduct performance appraisals and manage ongoing performance of the team, clearly setting objectives which are measurable.
- Manage non-performance, capability/conduct issues, and work with HR to resolve such issues. Ability to deal with the disciplinary and grievance process.
- Inform all drivers of any traffic/road issues in Central London daily to help them get around town more efficiently. Re-train where necessary.
- Assist in the planning of logistics to shows and events during the year.
- Direct and brief the drivers that the vehicles should be parked in accordance with parking regulations, and locked whilst unattended.
- Where required, ensure collections and ad-hoc cash handling duties by drivers are performed competently

Vehicle Running and Maintenance
- Ensure the Vehicle Safety and Condition Checklists are completed daily and weekly, reporting immediately of van defects to the direct line manager for these to be corrected as soon as possible, or arranging repairs at approved garage.
- Ensure MOTs, tax and servicing are completed according to required timescales, compile and maintain a spreadsheet with key data.
- Responsible to check and record PCN's for all van drivers, making sure that they are paid in time, appealed where necessary or by agreement deducted from salary.
- Conduct monthly drivers' meetings. An agenda/minutes must be completed ensuring best practice and for audit purposes.
- Responsible for the upkeep and maintenance of the Camera's (CCTV) on the vans, ensuring these are always working, with the ability to record and download for investigation any footage required.
- Accidents must be reported with an accident report form being completed and handed in with any supporting evidence and pictures immediately.
- Ensure drivers keep vehicles are cleaned regularly and vehicles are never left low or empty of fuel and AdBlue.
- Adhere to legal requirements pertaining to smoking, vaping and use of mobile phones in vehicles.
- Adhere to Company Policy and Procedures relating to Health & Safety, as well as security and accident prevention at all times.
- Ensure that breakages are reported immediately to the On-Trade Customer Service Team so that customers are either credited or replacement stock is allocated.
- Monitor breakages and advise drivers on how to minimize this.

Qualifications and Experience
- Current driving licence; should have no more than 6 points on licence.
- You should have no driving disqualifications within the last 10 years.
- Excellent knowledge of Central London.
- Proven management/leadership qualities.

A training plan will encompass the following to ensure effectiveness of the employee and to meet our safety standards:

- ERP system: De Facto and Vocal Point.
- Manual handling.
- Planning for deliveries and collections.