IT Coordinator

The following are the core responsibilities of the IT Lead & Medical Records Coder: Ensure all staff have appropriate access and knowledge to be able to utilise the practice's digital, software and IT platforms, communication and media platforms, equipment, and hardware in order to perform their duties. Troubleshoot and resolve issues efficiently and effectively, working with external stakeholders and suppliers to do so when necessary. Ensure all software and asset registers are kept up to date in conjunction with schedules and assistance from our IT and software providers. Ensure meetings and other events have the IT and digital resources required.

Provide a search and reporting service and assist with the creation of practice dashboards and data. Troubleshoot and provide operational and administrative support for social media and other communications such as websites, newsletters, leaflets, virtual patient groups, surveys, and IT projects. Provide cover and assistance for other roles within the Clinical Admin Team when required to ensure continuity of services. There may occasionally be a requirement to carry out other tasks, depending on factors such as workload and staffing levels.