Waiter/waitress

**About us**

We are a family run establishment who put customer service at the heart of everything we do. The Bullers Arms is not just our place of work but our family home.

**Responsibilities**:

- Greet and seat guests in a friendly and efficient manner
- Take food and beverage orders accurately and promptly
- Provide menu recommendations and answer any questions about the menu
- Upsell additional items, such as desserts or specialty drinks
- Deliver food and beverages to tables in a timely manner
- Ensure guest satisfaction by checking in with tables regularly
- Handle guest complaints or concerns with professionalism and resolve issues to the best of your ability
- Process payments and provide accurate change to guests
- Maintain cleanliness and organization of the dining area

**Experience**:

- Previous experience in guest services or a similar role is preferred
- Excellent hospitality skills with the ability to provide exceptional customer service
- Effective time management skills to handle multiple tasks during busy periods
- Familiarity with restaurant operations and procedures
- Basic math skills for handling payments and making change accurately
- Ability to work in a fast-paced environment while maintaining attention to detail

**Job Types**: Full-time, Part-time

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person