Communications Assistant
3 weeks ago
We are seeking a highly motivated and detail-oriented Communications Assistant to join our team. The Communications Assistant will play a key role in supporting the communications efforts of our organization. This is an excellent opportunity for someone who is passionate about public relations and wants to gain hands-on experience in a fast-paced environment.
**Duties**:
- Assist in the development and implementation of communication strategies and campaigns
- Coordinate with internal teams to gather information for communication materials
- Provide accurate information and assistance to customers regarding products, services, and policies
- Resolve customer complaints and escalate issues as needed to ensure timely resolution
- Identify and implement process improvements to enhance the customer experience
- Collaborate with other team members to achieve departmental goals and objectives
- Maintain detailed records of customer interactions and transactions
**Experience**:
- Bachelor's degree in Communications, Public Relations, or a related field
- Strong written and verbal communication skills
- Excellent organizational skills with the ability to prioritize tasks and meet deadlines
- Attention to detail and accuracy in all work
- Ability to work independently as well as collaboratively in a team environment
**Job Types**: Full-time, Permanent
Pay: From £24,945.94 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 30/04/2024
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