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Customer Service Administrator

4 months ago

Alton, United Kingdom Highpoint Recruitment Full time

Are you a charismatic, fun and confident individual that loves working with customers?

We have a fantastic opportunity to work in a repairs admin team in a rapidly growing company that we have recruited for, for nearly 20 years. They are a welcoming, supportive and friendly team that operate from modern offices on the edge of Alton with approximately 30 employees - for now

This role will enable you to build strong relationships with new and existing customers, helping them place orders and be their main point of contact through the order process. You can use your existing skills to confidently speak to customers, using your personality and efficiency to build rapport and provide an excellent customer experience.

**What’s in it for you?**
- Early finishes Hours are Monday to Friday (08:00 - 16:00)
- 30 Minute Lunch Break
- 25 Days Annual Leave
- Free Parking
- Auto Enrolment Pension
- Friendly and Supportive Team
- Modern Offices

**What will you do as a Repairs Administrator?**
- Transferring stock on the in-house system and tracking orders
- Producing quotations and approvals on orders by raising pro forma invoices and issuing relevant spares material requirements
- Creating invoices, delivery notes and orders on the system/spreadsheet
- Setting up new customers with on-line tracking details and providing excellent customer service

**Who makes the ideal Repairs Administrator?**
- Someone who is confident and has a professional telephone manner
- Have good written and verbal communication skills and be numerate
- Competent user of Word, Excel and Outlook
- Attention to detail and good numerical skills are essential
- Experienced with order processing and quoting
- Strong sales administration or customer service administration experience

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: J4443