Warehouse Chargehand

Overview of the role
To actively ensure that the teams carry out day to day activities of the warehouse functions, in line with agreed levels of performance, standard operating procedures and health safety legislation, whilst supporting with low level management duties and continuing to carry out operative duties when required to do so.
- Manage day to day team activities to ensure the smooth running of their area of responsibility.
- Conduct 1-2-1’s with team members to ensure required levels of performance are achieved whilst liaising with management over remedial action when required.
- Manage warehouse processes to ensure compliance to Work Instructions, Good Distribution Practice, Health & Safety, security and all SOP’s.
- Engage team members by conducting daily briefing sessions to ensure team members are aware of their KPIs and have harmonious and co-operative relations within area of responsibility and with all customers internal or external.
- Control and monitor sub-team Holiday and Absence processes by inputting payroll information, managing payroll queries, and managing holiday requests and return to work discussions.
- Control the order release system by monitoring the system and releasing orders when required to maintain a consistent flow totes through the warehouse (PM Shift only).

**Problem Solving & Change**:

- Dealing with queries of all types from up to 15 employees.
- Responsible for monitoring all activities in area of responsibility.
- To ensure prioritised workloads are actioned accordingly and completed in a timely manner.

**Key knowledge and skills required**:

- The ability to assist Supervisor plan up to a week ahead operationally.
- Ability to assist all Charge Hands/supervisors undertake short-term projects.
- The ability and skills to work within a team environment to achieve business goals as well as recognise and appreciate contribution from all team members.
- Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you_.

For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy is the third largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.

Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.

The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.

We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.

We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.

**‘Together we make a difference’**
- Competitive salaries
- Excellent training & development opportunities
- Paid Holidays
- Workplace pension scheme
- Staff Discount
- Travel Loans and more