General Assistant

1 month ago


Ely, United Kingdom William Northam Full time

Working in both office and store room environments and with colleagues across the breadth of the business to deliver excellent services and events to our customers.

**Bulk Academic dress orders**
- Liaise with warehousing staff to ensure orders are being processed and delivered correctly
- Assist with costing services, and identify any possible reductions in costs, whilst maintaining the service level expected.
- Gain an in-depth knowledge of academic dress design

**Private Hire & New sales orders**
- Assist with the taking and processing of orders, including contacting customers for details.
- Liaise with warehousing staff to ensure orders are being processed and delivered correctly.
- Liaise with Central Distribution to ensure that new-sales orders are being processed and delivered correctly within expected timelines.

**Ceremony Events**
- Assist with all aspects of ceremony event preparation, administration, equipment packing and delivery including
- Reviewing and checking the website, carrying out basic information updates as required
- Creating ceremony information packs and relevant event paperwork
- Creating and maintaining ceremony kit check boxes
- Distributing marketing collateral
- Inputting order data, as required
- Ensuring equipment needed at ceremonies is identified, organised and in good working order
- Identifying any items not returned post ceremony and following up with customers to arrange return
- Transferring orders between ceremonies
- Attending ceremonies as required
- Assisting with post ceremony event tasks

**General Assistance**
- Support management in projects
- Support internal and external meetings, taking notes as required
- Update standard documents and operating systems to ensure they remain current
- Assist and take part in other business operations including
- Stock control and general organisation including QC and annual stocktake

**Qualifications, skills, knowledge and competencies**
- Enthusiastic team player
- Good organisational skills
- Ability to work under pressure
- Ability to multi-task
- Basic PC skills such as Microsoft office tools is essentiaL
- UK full driving licence
- Flexibility
- Versatility

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: One location


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