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Outreach Worker
4 months ago
**Job Title: Outreach Worker**
**Salary**: £22,000-£25,000 per annum
**Working Hours**: Full Time
**Location**: Hatfield Head Office
**Contract**: Fixed Term - 12 months
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
We are looking for a dedicated and passionate **Outreach Worker** to join our team based in Hatfield You will be responsible for supporting vulnerable young people to find or maintain suitable accommodation. This involves setting up and or / sustaining their tenancies thus helping to prevent repeat homelessness. You will also provide housing advice and support, including information on the relevant benefits and will assist them to identify other support needs, such as mental health issues.
**Key Responsibilities**:
- You will help co-ordinate a solution focused action plan that involves other agencies as needed and encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes that are holistic, yet realistic.
- To manage a caseload of young people aged 18-24 years.
- To ensure that all young people work towards an agreed support plan which is regularly reviewed and adapted to ensure that they meet their individual needs and goals
- Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
- Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
- To work in partnership with the Catalyst Housing Floating Support staff to provide a consistent service countywide.
- Identify where crisis management is required and liaise with relevant services to ensure the crisis is responded to and prevented where possible.
- To be part of hyh 18+ adviceline service
**To be successful you will have....**:
- Be able to demonstrate an understanding of the problems facing homeless young people
- A full driving license and use of own car or motorbike for business purposes
- The ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- General administrative skills (filling, record keeping and computer literacy)
- The ability to work effectively with a full and varied workload with conflicting deadlines
- An excellent understanding of confidentiality with strict professional boundaries
- Be committed to equal opportunities and anti-discriminatory practice
- An excellent interpersonal skills with the ability to build positive professional relationships
- An excellent planning, organisational & time management skills
- Work alongside volunteers / students as appropriate and support with training
- To attend supervision, team meetings and other meetings as appropriate
- To work as part of a team communicating with other staff where appropriate
**What can we offer you?**
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win 'lunch on your manager’ or 'leave work early’
- Employee Assistance Programme - support with wellbeing & personal struggles
If you are hardworking, conscientious and take pride in doing a job well, then we would like to hear from you.
Our promise to you
hr inspire promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £22,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Life insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: Hybrid remote in Hatfield
Reference ID: SM455
