Employee Relations Specialist

7 months ago


Charlton, United Kingdom YOOX NET-A-PORTER GROUP Full time

YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.

The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world’s most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.

To support the teams who are powering this ecosystem we have a global Corporate division consisting of departments including Legal, Finance, Marketing and Sales, Strategy, Human Resources, Central Services and PR and Communications.

Our Corporate division are now seeking a talented Employee Relations Specialist to join our Global HR Operations Team.

Some of the essentials for you to know are:
Location: Our office in Charlton, London

Department Size: 13 (Approx.)

Reporting into: HR Manager - UK Operations and Employee Relations

Workplace Type: Hybrid

Besides a competitive salary, we can offer you:
- Performance bonus schemes dependant on the type of role you are in- A pension that both you and the company contribute too- A portal with an array of discounts on things like theme park and cinema tickets- Our famous staff discount along with exclusive staff sales- Private healthcare for you and your family- Flexible working- A chance to be part of a fun and caring team that support each other

Here’s a breakdown of what you’ll be doing:
- Develop the capacity of line managers to manage a range of ER problems locally, developing management styles to foster positive working relationships with employees, minimising the occurrence of line management problems and issues and fostering a positive climate for ER activity- Formulate and maintain effective and legally compliant HR / ER policies- Manage a case load of challenging ER cases, including but not limited to supporting or leading; investigations as and when required, disciplinaries, capability, flexible working requests and grievances- Act as the first point of escalation for HR Advisors and Business Partners- Deliver ER training to managers and employees- Provide key insight, MI and reporting to enable sound decisions to be made strategic level

The type of person we are looking for:
- 2+ years of prior Employee Relations experience, ideally in large, complex organisations- Law Degree and legal background will be considered as a strong plus- Significant experience in leading, communicating, advising and consulting at Executive level- Experience of working in a unionised environment (nice to have)- Solid knowledge of current UK employment legislation & ACAS guidelines- Excellent standard of report writing and verbal skills- Confidence and ability to conduct difficult and sensitive conversations with managers, and employees, both face-to-face and over the phone, showing compassion and empathy- Strong attention to detail- Ability to work on own initiative and manage own time effectively- Team orientated, flexible and enthusiastic with a can-do approach
- _

Experience Level: Associate

Workplace Type: Hybrid



  • Charlton, Greater London, United Kingdom Rodericks Dental Full time

    Company Overview">Rodericks Dental Partners is a leading provider of quality dentistry services, committed to improving lives through excellence in patient care.We believe in empowering our team members to grow their skills and careers, while promoting oral health within local communities.Salary InformationThe estimated annual salary for this position is...


  • Charlton, Greater London, United Kingdom Listers Full time

    About the OpportunityWe are offering a Corporate Vehicle Solutions Specialist role at Listers Group.This role involves working closely with the General Manager to plan and execute sales strategies that drive business growth and revenue.You will need to be knowledgeable in presenting funding methods to clients, help the sales team identify qualifying clients,...

  • Deputy Clinical Lead

    2 weeks ago


    Charlton, United Kingdom Iris Care Group Full time

    Job summary All of our service provision willbe delivered in a person-centred manner, with absolute engagement of the peoplewe support.In this role you are a key part of theManagement team, providing leadership to frontline teams.The role of Clinical Deputyis to work closely with the Registered Manager to ensure high quality care,safety and compliance are at...


  • Charlton, United Kingdom Karndean Designflooring Uk Full time

    In 1973, Karndean started life as a small family business.Now we are one of the world's most renowned and respected luxury flooring brands.We recognise our people as being the key drivers of our success and its their passion and innovation that have allowed us to continue growing as a business.We have an exciting opportunity for a Digital Services Manager to...


  • Charlton, United Kingdom Karndean Designflooring Uk Full time

    In 1973, Karndean started life as a small family business.Now we are one of the world's most renowned and respected luxury flooring brands.We recognise our people as being the key drivers of our success and its their passion and innovation that have allowed us to continue growing as a business.We have an exciting opportunity for a Digital Services Manager to...


  • Charlton, United Kingdom Touchlight Full time

    About Us Do you want to work with a team that is changing science and enabling the next generation of genetic medicines?The stellar growth in cell and gene therapy has accelerated the need for a better quality, faster and more robust DNA manufacturing technology.Touchlight has created a new DNA vector for use in advanced genetic medicines that is safer and...

  • Academic Leader

    3 weeks ago


    Charlton, United Kingdom Amazon Ta Full time

    Find your Future with Amazon Apprenticeships In order to do this, we recognize that whilst technology is a partner, Apprenticeship programme for you, which will support your development in an committed to your own development whilst implementing what you are learning as job coaching, specialist partner training, and unparalleled experiences to excel and...

  • HR Business Partner

    1 week ago


    Charlton, Greater London, United Kingdom Bridges Electrical Engineers Limited Full time

    Job OverviewBridges Electrical Engineers Limited is a leading engineering and construction company that prides itself on its commitment to health, safety, and wellbeing. We are currently seeking an experienced HR professional to join our team as an Interim HR Director.This is a fantastic opportunity for an ambitious HR leader to make a real impact and drive...


  • Charlton, United Kingdom SMILESPARK Dental and Aesthetics Full time

    **JOB TITLE: DENTAL RECEPTIONIST** **REPORTS TO: RECEPTION MANAGER/PRACTICE MANAGER** **HOURS: 54 hours per week** **Job Summary** Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and...


  • Charlton, United Kingdom Brusco Food Group Full time

    About You In this newly created role, the Assistant Technical Manager will support the Technical Manager to uphold Brusco Food Group's commitment to food ingredient quality and authenticity.You will provide specialist insights and guidance on technical and quality matters and support in maintaining our AA BRCGS grade so our customers can buy our products...


  • Charlton, United Kingdom Muller Dairy Full time

    Job Description Company description: Mller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Mller which employs over 24,000 people throughout Europe.In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers.The Mller brand is ranked at No.7 in...

  • Warehouse Worker

    7 months ago


    Charlton, United Kingdom Chuanglee Limited Full time

    '''Duties''' - Efficiently pick orders according to provided pick lists or instructions. - Assist in Loading of Vans in the morning - Pack and prepare orders for shipment, ensuring accuracy and attention to detail. - Maintain a clean and organized warehouse space. - Assist in inventory counts and reconciliations as needed. - Adhere to safety and quality...


  • Charlton, United Kingdom Caterlink Full time

    Company Description Caterlink is the education sector catering specialist.For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK.The company caters more than 1,000,000 meals a week.Our "Fresh Food Policy" is the foundation of our success and growth in the market...

  • Catering Manager

    4 weeks ago


    Charlton, United Kingdom Caterlink Full time

    Catering Manager - Pershore Company Description Caterlink is the education sector catering specialist.For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK.The company caters more than 1,000,000 meals a week.Our "Fresh Food Policy" is the foundation of our...

  • Science Cover

    1 week ago


    Charlton, United Kingdom Smile Education Recruitment Full time

    Science Cover Teacher Are you a science specialist, graduate or unqualified teacher who would relish the chance to work as a Science Cover Teacher, inspiring the next generation of scientists?Start 2025 covering science lessons across biology, chemistry and physics as a Science Cover Teacher.Science Cover Teacher:  In this highly rewarding Science Cover...

  • 7.5t Driver

    6 months ago


    Charlton, United Kingdom Zoom Recruitment Services Full time

    **IMMEDIATE START** 7.5T DELIVERY DRIVER BASED IN CHARLTON** A fantastic opportunity to work for a large Distributing Catering Company as a 7.5T Delivery Driver. This is a Temp to Perm Contract for a 7.5t Driver so your first 3 months are probationary, paid at £14.75 (8hrs Minimum Pay). After successfully completing your probation period, you will be...

  • Van Driver

    7 months ago


    Charlton, United Kingdom Zoom Recruitment Services Full time

    **IMMEDIATE START** 3.5T DELIVERY DRIVER BASED IN CHARLTON** A fantastic opportunity to work for a large Distributing Catering Company as a 3.5T Delivery Driver. This is a Temp to Perm Contract for a 3.5t Driver so your first 3 months are probationary. After successfully completing your probation period, you will be offered a Permanent Contract of £27K as...


  • Charlton, United Kingdom Law Staff Ltd Full time

    Are you an ambitious 5 year+ PQE Private Client Solicitor looking seeking a new challenge with a well-established Legal 500 firm?Our client, a reputable Legal 500 Firm, is actively seeking a skilled Solicitor to join their Wills and Probate team.This is an excellent opportunity to step into a role where you'll inherit a thriving caseload and receive...


  • Charlton, United Kingdom Law Staff Legal Recruitment Ltd Full time

    Are you an ambitious 5 year+ PQE Private Client Solicitor looking seeking a new challenge with a well-established Legal 500 firm?Our client, a reputable Legal 500 Firm, is actively seeking a skilled Solicitor to join their Wills and Probate team. This is an excellent opportunity to step into a role where you'll inherit a thriving caseload and receive...

  • Cleaner

    3 weeks ago


    Charlton, United Kingdom Caretech Group Full time

    Position: Cleaner Location: Hartlebury, Kidderminster Hours: 10 hours per week, term time, permanent position Salary Details: £5,231.58 per annum (actual salary) Who we are: Cambian New Elizabethan School is an independent specialist school that offers placements for students aged 7-19 years with a primary diagnosis of Autism Spectrum Disorder, and related...